Hyperli Reviews

2.5 Rating 191 Reviews
36 %
of reviewers recommend Hyperli
2.5
Based on 191 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 52%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult

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Hyperli 1 star review on 24th April 2024
Anonymous
Hyperli 1 star review on 24th April 2024
Anonymous
Hyperli 1 star review on 24th April 2024
Anonymous
Hyperli 1 star review on 24th April 2024
Anonymous
Hyperli 1 star review on 2nd April 2024
Fortunate
Hyperli 1 star review on 9th January 2024
Anonymous
Hyperli 5 star review on 10th December 2023
Hlayiseka Yingwani
23
Anonymous
Anonymous  // 01/01/2019
4 weeks waiting for my order
Helpful Report
Posted 1 year ago
Thank you so much for your feedback, Luigi. We apologize for the inconvenience of having to wait 4 weeks for your order. We are sorry that didn’t have the best experience with us and we are committed to improving our services. What changes could we make in order to make things better for you in the future? Could you please let us know if you received all your products? Hyperli
Posted 1 year ago
I purchased an invertor around the 13 Jan...i have logged 2 tickets to return it. I am emailed intermittently by Moira who continuously asks for a reason for my return.i have responded to her emails and placed the reason on the tickets logged...can someone just call me and arrange collection.
Helpful Report
Posted 1 year ago
Thank you Yvette for taking the time to let us know about your experience. We are sorry to hear that you had a long wait when you tried to return your inverter. Could you please let us know if your issue was resolved? If not, we are here to assist. Hyperli
Posted 1 year ago
Worse decision ever to purchase at hyperli, poor communication sent endless emails with no response, received items that is not in goods condition later I was told to park it the courier will come fetch it and promised to refund me, it’s now 2 weeks and nothing is happening, this company needs to close down other than scamming ppl like this, I’m so furious, hyperli please refund people’s money.
Helpful Report
Posted 1 year ago
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. Please let us know if your issue was resolved and do not hesitate to contact us if there is anything else you need help with. Regards, Hyperli
Posted 1 year ago
Worse company to deal with - I cannot even say deal with because no one ever gets back to you or you are not treated like a customer - DO NOT ORDER FROM HYPERLI, they will just scam you
Helpful Report
Posted 1 year ago
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. We take customer satisfaction very seriously, and we would like to apologize for not delivering on your expectations. Please do not hesitate to contact us and let us know how we can make this up to you. Regards, Hyperli
Posted 1 year ago
I ordered the 02/12/22 still waiting and no communication after sending emails. I will never order from them again!
Helpful Report
Posted 1 year ago
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. Please let us know if your issue was resolved and do not hesitate to contact us if there is anything else you need help with. Regards, Hyperli
Posted 1 year ago
There is a total lack of communication from this company on your orders. No telephone contact no only an email address You can send them 50 emails to queryyour order and lucky if u get response Useless online store. They should refund everyone send shut shop
Helpful Report
Posted 1 year ago
Hi there, we acknowledge that we have fallen short in our customer service and we are taking immediate action to improve our processes. We are incredibly sorry for your experience. Please don't hesitate to contact us if there's anything we can do to make things right for you. Regards, Hyperli
Posted 1 year ago
Worse decision to purchase online from Hyperli, they take your money and earn interest and does not deliver the product nor communicate .Daylight robbery!!!! Aifryer was purchased on the 23 Nov22 was returned y the courier back to Hyperli, due to incorrect Region captured by your staff. I want my money back so I can purchase at another store.My 1st and last online order !!!!!
Helpful Report
Posted 1 year ago
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. Please let us know if your issue was resolved and do not hesitate to contact us if there is anything else you need help with. Regards, Hyperli
Posted 1 year ago
I bought an item on 16 Nov, and I am still waiting for my order. In fact, Pargo has not even collected the item from Hyperli because they are waiting for the collection to be booked. Lesson learnt, never do business with a company that manages customers via e-mails. And Pargo should consider dropping them as a client because they are making Pargo seem like they are the problem when, in fact, its Hyperli's poor customer relations, controls and management. The only company you can get hold of is Pargo and now they are having to do customer relations for Hyperli.
Helpful Report
Posted 1 year ago
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. Please let us know if your issue was resolved and do not hesitate to contact us if there is anything else you need help with. Regards, Hyperli
Posted 1 year ago
I have placed my order on the hyperli on the 23rd still have not received any news.
Helpful Report
Posted 1 year ago
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. Please let us know if your issue was resolved and do not hesitate to contact us if there is anything else you need help with. Regards, Hyperli
Posted 1 year ago
i placed an order on the 23rd of November for a product around R8000. I have not received any information from Hyperli as yet. My Order still says processing since the 23rd. I have sent numerous emails to them with no response. there are no assurances from their side. I wish there was someone who can take the site down. Innocent hard-working people are getting scammed out their money and nothing is being done about it. please can someone tell me how to report a site. hyperli is the biggest scammers. please people do research before buying from online comapnies that are not reputable. disappoint and heart sore
Helpful Report
Posted 1 year ago
Thank you so much for leaving your feedback about your experience. We are incredibly sorry for this. Please let us know if your issue was resolved and do not hesitate to contact us if there is anything else you need help with. Regards, Hyperli
Posted 1 year ago
I bought a blender. After 3 weeks of waiting I received a message that it was delivered and I must enjoy my product. The product was never delivered. I tried to write to Hyperli Customer Service Phone Number +1 (805) 410 5040. Hyperli Customer Service Phone Number +1 (805) 410 5040 Hyperli Customer Service Phone Number +1 (805) 410 5040 Hyperli support, no reply and the Courier Company Pargo is sending from pillar to post
Helpful Report
Posted 1 year ago
My family thought they could treat me to a message for my birthday. What a gift to receive, I was excited and took the day off. On arrival - the place looked dilapidated. Got to the 2nd door as instructed and there was a small room with 2 bed for massage. I was greeted by 2 woman that were not aware of my appointment and looked like they had just come from a night out. I walked straight out. We requested a refund on the 28/10/2022. I received an email that the voucher was redeemed on the 31/10/2022, now they will not pay the money back. NEVER AGAIN - THIS IS A SCAM.
Helpful Report
Posted 1 year ago
Hyperli should vet this merchant i bought a spa voucher including mani the gel lasted for 2days the environment was not okay with cats going around didnt even offer us water the place was a house with dirty towels for massage and stuffy room😢
Helpful Report
Posted 1 year ago
THE WORST. I'm struggling to get a refund and can’t find their contact number. Literally wish I read the reviews before purchasing my vouchers. If anyone knows of any other way I could contact them please respond to my review. Thanks.
Helpful Report
Posted 1 year ago
Purchased hyperli tagora strawberry farm vouchers, went to the place which was far off from where we live, only to find out from the owner, hyperli fraudulently used the farms name to make sales. They didnt allow us to use the vouchers. Received no response from hyperli!
Helpful Report
Posted 1 year ago
I bought a blender. After 3 weeks of waiting I received a message that it was delivered and I must enjoy my product. The product was never delivered. I tried to write to Hyperli support, no reply and the Courier Company Pargo is sending from pillar to post
Helpful Report
Posted 1 year ago
Oder 3days processing ODR1959485, why? And it has expired why?
Helpful Report
Posted 1 year ago
I bought a fat burning treatment from the online store. Only to discover the wellness clinic meant to provide it doesn't exist. Its a scam. They lured me in to go there and showed me cameras to prove my physical presence at the place. Then redeemed my voucher without providing the services. In the process I was insulting and treated like trash. 1. This is a scam, there is no wellness clinic and I was not given the treatment. 2. When I asked what the treatment entails, that is when i was told am rude and have an attitude. From only trying to understand what I will be getting as a service. 3. She kept on referring to "the product" but not sharing what it is exactly 4. I went there and no laser equipment on site. 5. The lady started conflict intentionally, in order to avoid giving the treatment. 6. She fraudulently redeemed the voucher without rendering the service. 7. She threatened me with police, lawyers, when i insisted on my refund or treatment. 8. She treated me worse that how black people were treated during apartheid. 9. If her services are not for black people, she must state it upfront. No human being deserves to be treated the way I was treated. 10. I wish her healing because she is demonic. Regards, Mbali Show more
Helpful Report
Posted 1 year ago
I bought a Lipodissolve and laser lipolysis treatment sessions Date Purchased: 6/21/2022 The voucher is valid for 3 months from the date of purchase. Ville Bios Office park Building 3 2nd floor, 920 Jacques Street, Moreleta Park, Pretoria, 0044. wellnessclinic.co.za. The lady is running a scam there. She accused me of being rude, refused to give me the treatment. I am glad she did, because only God knows what she was gona inject to my body. Then redeemed the R699 voucher. She insulted me whilst at it too. I wonder how Hyperli is vetting these merchants before onboarding them. Please becareful out there, scammers everywhere. There is no wellness clinic, there was not even equipment to show existence of the clinic.
Helpful Report
Posted 1 year ago
Would Never Recommend to anyone. You will struggle to get a refund. they will give you credit and refuse to refund you the money.
Helpful Report
Posted 1 year ago
Hyperli is rated 2.5 based on 191 reviews