iapetus Reviews

Name: iapetus
Address: 34 Belle Vue Terrace, Great Malvern
Rating: 4.94

4.9 Rating 2,727 Reviews

99 %

of reviewers recommend iapetus

Company Reviews

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Metrics

4.9

Based on 2,727 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

441684566929

Email:

hello@iapetus.co.uk

Location:

34 Belle Vue Terrace
Great Malvern
WR14 4PZ

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iapetus 5 star review on 17th December 2022

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved my Christmas shopping ,and most of what I bought , I kept for myself 😃”

Helpful Report

Posted 6 years ago

“First time I have shopped with Iapetus and everything was positive. Unfortunately although it showed the item in stock, one item was out of stock which I was informed about very quickly and a refund followed soon after. Delivery was very prompt. I had a couple of questions and the response was very quick and staff were very helpful. I would definitely reccommend Iapetus.”

Helpful Report

Posted 6 years ago

“The staff are always friendly, helpful and knowledgeable about the things they sell but are never pushy and you feel that its ok to have a good long browse. There is always a good range of items to look at - some old favourites as well as new ranges whenever i go in. Whether Im shopping in Malvern or Worcester it is always my first port of call for birthday, wedding etc gifts.”

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Posted 6 years ago

“Excellent service, quick delivery of beautiful item. Nice idea to send a chocolate as well!”

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Posted 6 years ago

“An excellent range of products backed up with exceptional customer service. In the world of faceless internet shopping the people at Iapetus somehow manage convey the warmth and friendliness of a bespoke boutique.”

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Posted 6 years ago

“Lovely, unique clock. A good eye catching piece. Love it :) Great communication from Iapetus Thank you”

iapetus 5 star review on 3rd January 2019

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Posted 6 years ago

“Beautiful, unusual items. Thank you for my pendant, it was so different and beautifully handmade. One of my most cherished Christmas gifts. Fast delivery. Will def. order again.”

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Posted 6 years ago

“Excellent choice and range of gifts at good prices. Was struggling with the website but help given was fantastic and the person responding to my queries couldn't have been more helpful.”

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Posted 6 years ago

“Excellent customer service as usual. Grateful for their enthusiasm and 'going the extra mile' assistance in having a Nick Hubbard item altered to suit the recipient. I'd recommend Iapetus without a moment's hesitation”

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Posted 6 years ago

“Item was received on time and very well packaged. Would definitely recommend and use again!”

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Posted 6 years ago

“I love Iapetus! Wonderful choice of really gorgeous items to suit all tastes and in all price ranges. Customer service is always second to none. Highly recommended shopping experience!”

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Posted 6 years ago

“Lovely products and fine service”

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Posted 6 years ago

“Very helpful, personal service, great range of choices and very organised with delivery”

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Posted 6 years ago

“Customer service was brilliant! Ordered a hand made ring recently which was delivered really quickly. I am over the moon with the design and quality. Will definitely use this company in future. Many thanks Joy”

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Posted 6 years ago

“In Malvern, there are warm, friendly and helpful staff on hand to serve and advise. Great shop and I particularly like being able to order on line and then collect from the shop especially as I live in the town.”

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Posted 6 years ago

“I bought an Angela Harding advent calendar. I love it!”

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Posted 6 years ago

“Excellent customer service, wrong item was sent but replaced at no cost and very promptly. Delighted with my purchase. Will use again.”

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Posted 6 years ago

“Very good service, would certainly order from again.”

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Posted 6 years ago

“One of the best small companies on line selling some beautiful original gifts, for those special people in our lives!”

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Posted 6 years ago

“Informative regarding delivery”

Helpful Report

Posted 6 years ago

iapetus is rated 4.9 based on 2,727 reviews