Ideal World Reviews

Name: Ideal World
Rating: 1.55

1.6 Rating 346 Reviews

12 %

of reviewers recommend Ideal World

Company Reviews

Questions

Metrics

1.6

Based on 346 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 39%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Ideal World made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ideal World 1 star review on 20th August 2021

Disgruntled Customer

Ideal World 2 star review on 20th March 2021

Andy George

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just watchd the channel & tells you all. Just give yourself a few minutes watching ideal world . I'm intrigued on ones feed back.”

Helpful Report

Posted 4 years ago

“I missed a payment due to my debit card being stolen and cancelled and the bank sending me a new one. They could have emailed me but send me a second letter, first one I never got, telling me they have referred it to an outside collections agent all for 37 pounds... Horrible people and I have been a loyal customer for over 12 years too... Thanks ideal world, not.”

Helpful Report

Posted 4 years ago

“Vacuum cleaner had a 2year guarantee, went wrong after 14 months, ideal world refused to replace or repair, disgusting service.”

Helpful Report

Posted 4 years ago

“this company seem to take your money and keep it I ordered a mattress 6 weeks ago my Hermes their delivery company don't seem to deliver - they say they do but don't. I cannot get a refund until they get the mattress back - I cannot send it back its not being delivered I had to put 1 star - I would like to put minus 5 stars”

Helpful Report

Posted 4 years ago

“Ideal World Reviews, being looked at and blocked by Ideal World because they do not like what has been written about Ideal World and the way that they mishandle contact about faulty products and the miserable customer service, or Mis-service as it should be named.”

Helpful Report

Posted 6 years ago

“Bought a Duxot men's watch which stopped working after a year. When I contacted them about the issue I was informed that the department went into administration which was over 2 years ago. In other words in it was my bad luck.”

Helpful Report

Posted 1 month ago

“Its absolutely dreadful £1 shop rubbish. Feel sorry for presenters trying to sell it and even the channel pocture is faded and cheap.”

Helpful Report

Posted 2 months ago

“The original Ideal world was good with decent treatment for customer and honesty when products were faulty. I was sad when it disappeared and glad when it came back. Today, after a call about a faulty product, I won't be shopping there again! The agent was rude, couldn't care less and left me feeling like he thought I was trying a scam. I spent thousands with them over the years, but today, they have had my last penny. I am very disappointed, both with the smart watch that I really wanted and with IDW. In fact, especially with IDW. I thought better of them. But I won't stay where my custom isn't valued and I'm not respected.”

Helpful Report

Posted 2 months ago

“Awful shopping channel. Load of overpriced tatt 😞”

Helpful Report

Posted 2 months ago

“I loved the old ideal world but don't like the new one . I have bought quite a lot from tjc but only on line . I think it was so much better before like qvc but not anymore .I was for years in the 1960s a store demonstrator and I also worked at the ideal home and other exhibitions and its just like the speal we used to sell products. It's lost its heart .”

Helpful Report

Posted 2 months ago

“Awful channel now picture quality sound quality makes it hard to watch. I think it needs a complete revamp shame cos I liked the original channel.”

Helpful Report

Posted 2 months ago

“The old Ideal world presenters have learnt nothing from the past.. How can they woffle on for 45 minutes about some product that has been on a dozen times before as though it was the best invention ever.. And they always find a comparison elsewhere for double the price where customers can find a comparison for half the price on line. P.S and M.M are the worst culprits who will say anything to encourage people to buy rubbish products.. I don't suppose the company cares as long as the rubbish is shifted.”

Helpful Report

Posted 2 months ago

“I used to enjoy shopping on ideal World, now it's utter rubbish, please bring back the old ideal world, or get rid of this embarrassing tv .”

Helpful Report

Posted 2 months ago

“Such a shame. Loved the old Ideal World. Great presenters, great products, excellent customer service and really good value for money. Just a load of over priced tat now. Awful ! 😞”

Helpful Report

Posted 2 months ago

“IDEAL WORLD WAS BOUGHT OVER BYTJC WHO NOW OWN THE COMPANY THIS IS WHY YOU'RE SEEING CHEAP RUBBISH TAT”

Helpful Report

Posted 3 months ago

“Awful Don't buy anything from Ideal World Ordered on 10/0124 Not received Phoned 15/01/24 told it was a pre-order and would be sent 16th. Phoned again 18/01/24 told it would be despatched 20/01/24. This was not a pre order Operator said I couldn't cancel as their system didn't have that option would have to wait for delivery then return. If they can take your money Why can't they refund it. Very peculiar Won't be buying anything from Ideal World again”

Helpful Report

Posted 3 months ago

“What’s happened!!!!! It’s dreadful, tne graphics are blurred, the picture is awful, tne products are rubbish. Used to buy fashion off here but not any more”

Helpful Report

Posted 3 months ago

“The picture quality is terrible, so much so it puts me off watching it.”

Helpful Report

Posted 3 months ago

“Ideal world just shown nice leather bags-but we never get shown around inside the bag at all.Also perfume,not told some idea of the smell/what its made of etc.Programmes never start dead on time.Prefered the old Ideal World.”

Helpful Report

Posted 3 months ago

“It’s so rubbish now? Even the TV broadcast is naff. Poor sound and mainly new inexperienced presenters.”

Helpful Report

Posted 4 months ago

Ideal World is rated 1.6 based on 346 reviews