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Ikea Reviews

1.5 Rating 1,641 Reviews

11 %

of reviewers recommend Ikea

Company Reviews

1.5

Based on 1,641 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 64%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Returns

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Customer Service

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How is accuracy and good condition of items delivered by Ikea?

(17 hours ago)

Greater than 65% of reviewers feedback is Ikea delivered accurate and undamaged order.

(17 hours ago)

59.02%

Industry Average