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Ikea Reviews

1.5 Rating 1,588 Reviews
11 %
of reviewers recommend Ikea
Company Reviews Questions Metrics
1.5
Based on 1,588 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 20%
Accurate And Undamaged Orders
Greater than 64%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How is accuracy and good condition of items delivered by Ikea?
Helpful Report
(1 week ago)
Greater than 64% of reviewers feedback is Ikea delivered accurate and undamaged order.
Helpful Report
(1 week ago)
C-

Delivery - Average

55.17%
Industry Average
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