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Ikea Reviews

1.5 Rating 1,617 Reviews
11 %
of reviewers recommend Ikea
1.5
Based on 1,617 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 20%
Accurate And Undamaged Orders
Greater than 64%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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How long does Ikea take to deliver?
(1 week ago)
Ikea normally delivers over a month.
(1 week ago)
C-

Delivery - Average

57.33%
Industry Average
Today, at 7pm I receive an email with no explanation whatsover informing that my delivery has now been rescheduled to the 30 January! we contact Ikea again and no solution or explanation has been provided, we have been told that we need to wait till the 30th and there's nothing we can do.
- Silvia
My order was partially missing, i called and arranged delivery of missing parts.
- luke
£425 lost due to thieving delivery company Ikea contracts Honestly, take into consideration the reviews before purchasing from Ikea ever again.
- Megan Gregory