Login
Start Free Trial Are you a business?? Click Here

Ikea Reviews

1.5 Rating 1,601 Reviews
11 %
of reviewers recommend Ikea
1.5
Based on 1,601 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 20%
Accurate And Undamaged Orders
Greater than 64%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Ikea.
Read Ikea Reviews
How long does Ikea take to deliver?
(6 days ago)
Ikea normally delivers over a month.
(6 days ago)
C

Delivery - Average

61.04%
Industry Average
Purchased pax wardrobes- had excellent service from Robyn in both the design and delivery. Very pleased and quality of item is great. Robyn was amazing in all our dealings with her so big thank you.
- Karen Jacobs
I placed my order on May 1 . I was told delivery would be on May 11 between 9am -1pm. Received a text at 8:30 saying the my order would be there in half an hour. The truck pulled up at 9am. They unloaded my order quickly and efficiently. The delivery men were friendly and keep social distance. Overall, I am very pleased with my Ikea experience.
- kim
Swift securely packaged delivery.....& they have seat pads that exactly fit their dining chairs-sweet🙂
- Elise