“Pathetic, they drove around with my parcel for four days, with each day promising delivery. Each day they failed. Under no circumstances should you use this company. They are dysfunctional.”
“Delivery driver is arrogant,he deliver late at night.he said he already come to the building but never bother to ask the reception just because when he call me my mobile was not reachable,and he never call again.i call earlier the warehouse they promise my order will be delivered before 6pm but all lie same with the driver lot of excuse.”
“Very bad service In delivery and laying to customer even though the shipment was fully paid they insist of charging me the xtra which I totally refused .Very bad service I strongly recommend NOT to deal with them and I will file alegal case soon”
“The delivery service from hell. The delivery agent lied about a delivery. The warehouse manager then lied further. Consequently a birthday present for a young relative 'disappeared'. The complaints system is a joke, the phone service is not working. Avoid these people.”
“Very bad experience for this logistic company, they didn't deliver my order, all of the driver are lazy, it's because not paid ?
Why my workmate here received her parcel now why not mine also ? Same deliver man ? From Dammam”
“Very bad experience for this logistic company, my order was already paid but until now, they didn't deliver my order, all of the driver are lazy, from dammam saudi arabia.”
“Its so annoying all the dlivery imile. They always promise to get the parcel. 1 month already still not dliver. Then when u track its so longtime. All no pfessional.”
“I have order from SHEIN today it’s 3 days the currier send me WhatsApp from different2 number ask me to send my location,but till now I didn’t receive the items”
“had very bad experience with this company in kuwait . The costumer service number is not working and never be answered. The driver +96599200790 his mobile number and he was very rude to me was shouting on me…i am very disappointed….”
“Worst delivery company, their own delivery person, delivery, order delivery to me in the morning and it will meet, end of the day and after waiting all day, they tell me delivery, it will be right for them to be on the street to pick up my order, customer service does not solve problems, very poor in management Solving customer problems. I wish companies like Shein would not use this company to deliver customer orders”
“If ypu can never send anything with them! They have the very worst ever following package system ever!!! and Its impossible tho talk to a human!! They dont answer any emails o IG messages what so ever! the follow up is the worst!”
“Two iMile delivery men refused to send my parcel at my doorstep. They requested me to pick up from them at the main gate which needed me to drive to there. They tell lies about security guard at my compound did not let them come in whereas I already call the security to let them in. The security does not even seeing them at the gate. So I assumed they tell lies and afraid to get check. Illegally do job probably. This has made me make my decision to stop online shopping because most online shops use iMile for delivery.”
“The worst company I dealt with. The reason the delivery agents are extremely rude, irresponsible, uncaring and poorly trained. I have the impression they recruit junkies and derilect guys that care less about the reputation of the company they work for.”
“The deliveryman entered my house without my consent and snatched the package from me! He left the package at my doorstep unattended without ringing the doorbell or knocking, he cannot speak properly, he called me 5 times but did not did not mention which delivery service and just took the package away after opened the door.
It seems iMile knowingly and in full consciousness hires poorly-experienced staff on low pay just to ensure higher profit without any regard to the customers or their safety. I have tried to call the delivery company several times but there are no people to talk to and they do not seem interested in addressing any customer concerns.
If you value your residential safety and mental health, please stay away from iMile and all their partners. If you really must purchase, I recommend insisting on another delivery service. The monetary prices for these items may be low, but the price we pay with our peace of mind is too high.”
“The delivery is always delayed. Tracked it on their site it says out for delivery already for 2 days. I tried to call and entered numerous times the tracking number but it says wrong tracking number. This is the worst courier company to have ever been operated.”
“I had very bad experience with this company in Amman, Jordan.
My order from SHEIN arrived from 10 days and no one contact me. I try to reach them on the call center and it's always close or busy.
The driver give empty promises to deliver the order and nothing. He was rude and arrogant. Then also close his phone.
Whats worse is that in the Imile webside is written that I'm the one who doesn't answer.
If you are from Jordan don't order SHEIN because you will never receive it.”
