Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 3,903 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 3,903 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 8th April 2024

125

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven't got the product yet, but, so far, the experience has been good”

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Posted 1 year ago

“Haven’t received my rug yet”

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Posted 1 year ago

“I have been shopping for that rug for a month or so, comparing different sites. On your site, I couldn't access the feature of seeing the rug in the room. I chose your site based on your reviews and the 15% discount.”

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Posted 2 years ago

“Was made very easy to submit my order and had no problems whatsoever”

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Posted 2 years ago

“The rugs are very nice. I have purchased 4 so far and for the money, they are thick, heavy, good quality and very good looking. One can spend thousands on a rug like these but for my budget, these are a happy ending or beginning for my needs.”

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Posted 2 years ago

“The rug shipped quickly. Only issue is the freight comps delivers between 11 am till 4 pm. Kills your entire day.”

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Posted 2 years ago

“Rug delivered in a timely manner”

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Posted 2 years ago

“Our rug came even sooner than we thought. It was wrapped very well. I thought that it would be thicker than it appears, so am disappointed in that. Not sure what I will do.”

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Posted 2 years ago

“Incredibly good quality of my rugs. I am thrilled with them. Ordering was easy, but the follow up with tracking was a little rough. However, the email team was responsive and helpful.”

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Posted 2 years ago

“Website is easy to navigate, lots of stock to choose from and the coupon was an extra bonus. I will be ordering again very soon”

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Posted 2 years ago

“So far so good. The shopping experience was smooth and easy. they had the item I wanted when other vendors had not had it, and the price matched what I'd seen for similar products in the same line elsewhere. With an extra holiday discount, free shipping and no tax it came out quite a lot less expensive! I'm very happy so far. If I receive the product I'm expecting in perfect condition and all goes equally smoothly with the delivery this review bumps up to 5 stars once the rug arrives.”

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Posted 2 years ago

“5 stars so far. Easy to order and they have kept in touch. Next step is to hear when my rug goes out for delivery.”

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Posted 2 years ago

“ORDERING WAS VERY EASY”

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Posted 2 years ago

“It is a good site and one I shared.”

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Posted 2 years ago

“Finding the right rug was easy, however the financing offer said 0% interest for first 6 months but when I tried to finance it through PayPal it showed interest charges starting immediately. It was also confusing (trying to access Affirm) so I eventually gave up.”

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Posted 2 years ago

“My only problem is you always advertise a discount and then somehow it’s never applicable”

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Posted 2 years ago

“Ordering was easy and delivery arrived on time as scheduled. However, there was a tear in the plastic covering the rug at one end and the exposed area is dirty. See photos attached.”

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Posted 2 years ago

“Only issue was I was forced to pay $25.00 for shipping protection. It was supposed to be free shipping. Seemed wrong to me.”

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Posted 2 years ago

“Great selection and competitive pricing. Love the "view in your room" feature.”

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Posted 2 years ago

“A little tricky to navigate actual purchase, but I have my rug on the way!”

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Posted 2 years ago

Incredible Rugs and Decor is rated 4.7 based on 3,903 reviews