Incredible Rugs and Decor Reviews

4.7 Rating 3,903 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
4.7
Based on 3,903 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Anonymous
Anonymous  // 01/01/2019
Site was organized an easy to iuse
Helpful Report
Posted 3 years ago
I love my rug but I will say, it does not look like the picture online! The online pic makes the rug look green but there is actually no green in the rug. It worked out for me but just a heads up for anyone who might be expecting green!
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Posted 3 years ago
Sales associates were very helpful, patient, and walked me thru my first purchase. Their rates and discounts were very competitive with other online sites, and local stores, like Star Furniture.
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Posted 3 years ago
Very Easy
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Posted 3 years ago
Love the selection
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Posted 3 years ago
The rug is very beautiful with a beige background and gray stripes in a variety of directions. The workmanship looks to be of good quality. The rug arrived well packaged and protected. The only reason I did not give the purchase five stars is that it came by a forwarding company, therefore I had to assist the driver in bringing it down from the truck and carrying it into the house. That should never happen
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Posted 3 years ago
The team at incredible rugs responded promptly to questions I had about my purchase and were very courteous throughout the process. The rug is good quality for the price.
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Posted 3 years ago
I checked on several sites and found your company to provide the best product at the best price and with free pad, shipping and no tax it was the best deal overall. Can't wait to receive. :)
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Posted 3 years ago
At bottom of pages where it shows what has been clicked on. It would be nice to be able to dismiss the ones you are not interested in due to usually size unavailability.
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Posted 3 years ago
Great customer service.
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Posted 3 years ago
Had no problem finding what we were looking for
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Posted 3 years ago
Great website. Allows sorting by a variety of criteria (color, fabric, size, maker, etc.) Can also import various rugs into a picture of your room. Sadly, this option is not available for all rugs.
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Posted 3 years ago
Waiting for deli
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Posted 3 years ago
I'm happy with the site and the rug we bought.
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Posted 3 years ago
Communication was outstanding and delivery was fast. Rug is very pretty, but did not contain the colors depicted in the color swatch boxes.
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Posted 3 years ago
Excellent quality, love the runner
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Posted 3 years ago
Very satisfactory. User friendly site. Anxious for product to arrive.
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Posted 3 years ago
Great choices and reasonable pricing! Looking forward to getting my rug!
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Posted 3 years ago
Great selection!
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Posted 3 years ago
Still waiting for rug.
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Posted 3 years ago
Hi William, we'll check on your special order with the warehouse today and send you an update. Thank you.
Posted 3 years ago
Incredible Rugs and Decor is rated 4.7 based on 3,903 reviews