Name: AFIA Insurance Brokerage Services LLC
Address: 27th Floor, Control Tower, Motor City, Dubai
Rating: 4.30

“I never get the offers emailed to me or anything, so I never get the full service no matter how many times I try”

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(Car Insurance) - Posted 6 years ago

“Just got one called but I dint receive any quote for insurance”

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(Car Insurance) - Posted 6 years ago

“i didn't receive the quotation as promised and no one called”

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(Car Insurance) - Posted 6 years ago

“Very smooth transaction”

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(Car Insurance) - Posted 6 years ago

Thank you!

Posted 6 years ago

“very good insurence in the uae”

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(Car Insurance) - Posted 6 years ago

Thanks Kashem!

Posted 6 years ago

“Good service”

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(Car Insurance) - Posted 6 years ago

Thanks Vijay!

Posted 6 years ago

“Good response”

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(Car Insurance) - Posted 6 years ago

Thanks Sreejith!

Posted 6 years ago

“Service should be more specific”

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(Car Insurance) - Posted 6 years ago

“Plz check my email communication with Shaibaz and on the phone also his attitude was quite arrogant Anyhow I am getting car insurance directly with AXA and RSA This experience has changed my views about ur company”

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(Car Insurance) - Posted 6 years ago

Dear Shahzad, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon investigating this case further, we found that your motor insurance inquiry was assigned to one of our advisors, Mr. Shaibaz on 29th January 2020. We have identified that the advisor has delayed in sending the motor insurance quotes for your Lincoln MKX 2015 model. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. Rest assured we have taken the necessary action at our end and have given a stern feedback to the advisor to ensure it is not repeated in the future. We sincerely apologize for the delayed response as we at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Hope we get a chance to make amends and serve you again in the future by providing a better experience. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 6 years ago

“It’s good overall , try to send couple of options also”

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(Car Insurance) - Posted 6 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 6 years ago

“Quick and Best price of market”

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(Car Insurance) - Posted 6 years ago

Thanks Hd!

Posted 6 years ago

“Immediate and relevant”

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(Car Insurance) - Posted 6 years ago

Thank you!

Posted 6 years ago

“No respond within 3 days from your side...I purchased insurance from yallacompare. You were better before...much better”

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(Car Insurance) - Posted 6 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 6 years ago

“not trust and high insurance price compare to another companies”

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(Car Insurance) - Posted 6 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 6 years ago

“Customer service not responsive Forgot to send the quote Quote not competitive Ended up just losing time”

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(Car Insurance) - Posted 6 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 6 years ago

Dear Mauro, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for Porsche Boxster 2012 model was assigned to one of our advisors, Mr. Piyush on 27th January 2020. The advisor contacted you on the same day to confirm the necessary details. As per our records, the advisor has sent comparison quotes from different insurance providers (AXA, Oman Insurance and Qatar Insurance) on 29th January 2020. Moreover, the advisor requested you to send the Registration Card in order to get the best possible options for your motor insurance. The intention of the advisor was to assist you by providing the best possible deal. We apologize for the delay in sending the motor insurance quotes and we have given a stern feedback to the advisor to ensure it is not repeated in the future. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. We at InsuranceMarket.ae strive hard to meet our client’s expectations and your valuable feedback is considered. Hope we get a chance to make amends and serve you again in the future by providing a better experience. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 6 years ago

“Didnt like it”

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(Car Insurance) - Posted 6 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 6 years ago

“Thanks for fast action”

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(Car Insurance) - Posted 6 years ago

Thanks Moez!

Posted 6 years ago

“Excellent service”

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(Car Insurance) - Posted 6 years ago

Thanks Yassine!

Posted 6 years ago

“Rates are ok, but delay in getting quotes.”

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(Car Insurance) - Posted 6 years ago

Dear Sir/Ma’am, Thanks for sharing your feedback with us. We apologize for the inconvenience caused. We would be investigating the matter further and getting back to you at the earliest. We appreciate your patience and understanding in this regard. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 6 years ago

“Easy, Fast online services. Thanks a lot.”

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(Car Insurance) - Posted 6 years ago

Thank you!

Posted 6 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

AFIA Insurance Brokerage Services LLC Reviews

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