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AFIA Insurance Brokerage Services LLC Reviews

4.3 Rating 2,514 Reviews
84 %
of reviewers recommend AFIA Insurance Brokerage Services LLC
4.3
Based on 2,514 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 78%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read AFIA Insurance Brokerage Services LLC Reviews
Visit Website

Phone:

0504274338

Email:

avinash@afia.ae

Location:

27th Floor, Control Tower, Motor City
Dubai
26423

Write Your review

AFIA Insurance Brokerage Services LLC 2 star review on 8th September 2025
Lucas Howard
AFIA Insurance Brokerage Services LLC 1 star review on 24th June 2025
Mufid
AFIA Insurance Brokerage Services LLC 1 star review on 24th June 2025
Mufid
AFIA Insurance Brokerage Services LLC 1 star review on 11th June 2023
ROHINTON Khajotia
AFIA Insurance Brokerage Services LLC 5 star review on 17th April 2023
Kelvyn
Anonymous
Anonymous  // 01/01/2019
It was good
Helpful Report
(Car Insurance) - Posted 5 years ago
Thanks Hasiru!
Posted 5 years ago
Good fast and recomadable
Helpful Report
(Car Insurance) - Posted 5 years ago
Thank you!
Posted 5 years ago
Quick response...great customer service.
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(Car Insurance) - Posted 5 years ago
Thanks Saad!
Posted 5 years ago
My insurance advisor Glenn was excellent. He was extremely prompt in responding and processing the insurance documents. Keep up the good work!!
Helpful Report
(Car Insurance) - Posted 5 years ago
Thanks Sohiel!
Posted 5 years ago
Excellent process for insuring the car!! Staff are helpful and very good in the communication over phone, WhatsApp and e-mails!! I got good quotation according to market price. Highly recommend!!
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(Car Insurance) - Posted 5 years ago
Thanks Rashed!
Posted 5 years ago
Quick response, professional staff good team work.
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(Car Insurance) - Posted 5 years ago
Thanks Waseem!
Posted 5 years ago
Didn't receive a single quote
Helpful Report
(Car Insurance) - Posted 5 years ago
Dear Mirza, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for Toyota Corolla 2015 model was assigned to one of our advisors, Mr. Rahul on 23rd February 2020. We have identified that the advisor did try to contact you earlier but there was no response. As per our records, the advisor has sent comparison quotes from different insurance providers (AXA, Oman Insurance and RSA) on 25th February 2020. We apologize for the delay in sending the motor insurance quotes and we have given a stern feedback to the advisor to ensure it is not repeated in the future. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. We at InsuranceMarket.ae strive hard to meet our client’s expectations and your valuable feedback is considered. Hope we get a chance to make amends and serve you again in the future by providing a better experience. Kind regards, Zainab Noor Unit Head - Quality Assurance
Posted 5 years ago
Fast service and support
Helpful Report
(Car Insurance) - Posted 5 years ago
Thanks Vinay!
Posted 5 years ago
Easy and cost effective
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(Car Insurance) - Posted 5 years ago
Thanks Hameed!
Posted 5 years ago
Excellent Service
Helpful Report
(Car Insurance) - Posted 5 years ago
Thank you!
Posted 5 years ago
Service is Prompt and the best insurance quotes are available, followup is also good, Rakshath the Customer service guy was very prompt on returning my Querries. However, the added free coupon of Noon should have had more validity, and need better offers than the existing ones given
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(Car Insurance) - Posted 5 years ago
For comparison and benefits can review for taking a better option
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(Car Insurance) - Posted 5 years ago
Thanks Aboobaker!
Posted 5 years ago
Prompt response. Good offers
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(Car Insurance) - Posted 5 years ago
Thanks Gopakumar!
Posted 5 years ago
Great job
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(Car Insurance) - Posted 5 years ago
Thanks Ahmed!
Posted 5 years ago
Great response and good customer support
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(Car Insurance) - Posted 5 years ago
Thanks Anil!
Posted 5 years ago
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(Car Insurance) - Posted 5 years ago
I don’t want to receive any email from you. Kindly stop sending me your emails about any offer or promotion or anything. My email is fahad.rasheed@yahoo.com Thank you
Helpful Report
(Car Insurance) - Posted 5 years ago
Dear Fahad, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. The emails you received are emails from our Marketing Team which highlights the perks and benefits that you will get if you will purchase insurance with us, a list of frequently asked questions (FAQs) relating to insurance, and an introductory email letting you know that we appreciate your business and for giving us the opportunity to serve you. Upon further investigation, we found that your motor insurance inquiry for Toyota Camry 2010 model was assigned to one of our advisors, Mr. Ziaur on 20th February 2020. As per our records, the advisor did try to contact you on the same day and sent the quote from Qatar Insurance on the 22nd February 2020. As a company, we use different platforms to reach our market and we strive to make ourselves known throughout the whole of the U.A.E as this is the vision that the company upholds, through the means of these advertisements. Rest assured, your valuable feedback is considered and we have relayed the same to our Marketing Team. We at InsuranceMarket.ae strive hard to meet our client’s expectations and we will work on improving our process so that we can serve our clients better. Hope we get a chance to make amends and serve you again in the future by providing a better experience. Kind regards, Zainab Noor Unit Head - Quality Assurance
Posted 5 years ago
I asked the agent to call me back as I am traveling and never called me back and now closed the request !!!
Helpful Report
(Car Insurance) - Posted 5 years ago
Dear Ahmed, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for Land Rover Discovery 2004 model was assigned to one of our advisors, Ms. Nimeesha on 20th February 2020. We have identified that the advisor did try to reach you on the same day, but there was no response.Therefore, the advisor has also sent a follow up email in order to contact you at your convenient time. We acknowledge that you have informed the advisor regarding your travel and requested for a callback. The advisor has tried twice to reach you on 23rd February 2020, however, the calls did not go through. We sincerely apologize for any inconvenience caused to you. As a company, we are committed to give prompt and high quality customer service experience and we are keen to maintain our customer satisfaction levels. Rest assured we have taken the necessary action at our end and have given the appropriate feedback to the advisor. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in the future. Kind regards, Zainab Noor Unit Head - Quality Assurance
Posted 5 years ago
Tons of spam messages
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(Car Insurance) - Posted 5 years ago
Dear Sameer, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. As per our standard process, the Marketing Team sends emails to the clients wherein they highlight the perks and benefits that the clients can get if they purchase insurance with us, a list of frequently asked questions (FAQs) relating to the insurance renewal process and an introductory email letting them know that we appreciate their business and for giving us the opportunity to serve them. Upon further investigation, we found that your motor insurance inquiry for Mitsubishi Outlander 2013 model was assigned to one of our advisors, Mr. Ashar on 20thFebruary 2020. As per our records, the advisor has provided the premium for Third Party Insurance from different insurance providers (AXA, Oman and Noor Takaful) on the same day. As a company, our objective is to provide you the most value for money by quoting the best insurance companies in the market. We also use different platforms to reach our market and strive to make ourselves known throughout the whole of the U.A.E by the means of these advertisements. Rest assured, your valuable feedback is considered and we have relayed the same to our Marketing Team. We at InsuranceMarket.ae strive hard to meet our client’s expectations and we will work on improving our process so that we can serve our clients better. We hope you will give us a chance to prove our core belief in providing exceptional service to our customers in the future. Kind regards, Zainab Noor Unit Head - Quality Assurance
Posted 5 years ago
Excellent services
Helpful Report
(Car Insurance) - Posted 5 years ago
Thank you!
Posted 5 years ago
AFIA Insurance Brokerage Services LLC is rated 4.3 based on 2,514 reviews