Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,617 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th August 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed a order on Wednesday and it arrived the next day very impressed with how quick it was. Highly recommend as the bugs were all nice and fresh :) x”

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Posted 2 years ago

“Good prices and quick delivery”

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Posted 2 years ago

“From start to finish easy to order postage and delivery excellent. Packaged brilliant and in order not 1 problem.”

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Posted 2 years ago

“I was new to the site after being recommended by my sister. I found it very easy to order and it turned up very quickly. Will definately use again.”

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Posted 2 years ago

“Tortoises seem to like it”

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Posted 2 years ago

“Great selection. Swift delivery”

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Posted 2 years ago

“excellent service and quick postage, would recommend to anyone with this site thank you”

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Posted 2 years ago

“Great online retailer, prompt delivery and no issues with level of customer service. Thanks team”

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Posted 2 years ago

“The bulb I brought blown in 4 days and you are refusing to give me a refund. The consumer Rights Act 2015 states I am entitled to a refund as goods are not fit for purpose.”

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Posted 2 years ago

“Excellent service, very good prices. Fast delivery and very well packaged. Thank you.”

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Posted 2 years ago

“the ordering flow was great, super easy I got email and sms that the order was sent I got the package next day super fast and they really keep me up to date”

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Posted 2 years ago

“Excellent service, thank you, VERY prompt delivery. All the creatures were healthy and alive.”

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Posted 2 years ago

“Fast dispatch and delivery all products great prices”

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Posted 2 years ago

“I always order from internet reptile and they never seem to disappoint me.”

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Posted 2 years ago

“Fast, efficent service - everything arrived in perfect condition”

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Posted 2 years ago

“Very quick turn around. Good quality insects.”

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Posted 2 years ago

“Ordered, paid, arrived quick and was exactly what I wanted. What's not to like.”

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Posted 2 years ago

“I didn’t receive any notification from either yourselves or the Royal Mail that the parcel had been delivered, which would have been really useful. My locusts were outside for 2 days before I found them in my safe place. I didn’t know they had been delivered. Advised you of this and submitted a complaint to Royal Mail. You advised that I had to look on the tracking to see where my parcel was. Not ideal with a busy lifestyle.”

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Posted 2 years ago

“Very good service, arrived early bulbs where well packed so no damages. Would use again”

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Posted 2 years ago

“Great service and fast delivery”

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Posted 2 years ago

Internet Reptile is rated 4.8 based on 12,617 reviews