Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,884 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,884 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 5th July 2026

195

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a microclimate evo connected 3 on July 6th it arrived while I was out of town when I got home I set the thermostat up as instructed both the yellow and blue channels functioned as they should however the red channel was going way over the set temperature or dropping way below the required temperature which has triggered bother the over and under alarms on the stat contacted the customer support to describe the issue a day later I received a reply which simply said turn the alarm notification off, That's all good and well turning the alarm off but that doesn't fix the fault with the red channel probe which is unusable and could potentially kill my animal if used as it's giving false readings, As of now I've heard nothing more from Internet reptile they haven't offered a replacement or a refund absolutely horrendous customer service you would think they would be quick to resolve the issue especially when customers are spending £160 on a single item, I'll change my review if they rectify the issue until then I will not be buying from this company again.”

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Posted 3 years ago

“I ordered a replacement I’ve bulb and it did not work when it arrived. I have emailed support and also sent a message on the website but have not had any response.”

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Posted 3 years ago

“Nice fast delivery.”

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Posted 3 years ago

“Prompt delivery, I recommend this company and will keep them in mind when I next want something for the tortoises”

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Posted 3 years ago

“was very pleased with the speed of delivery and the fact it was free was a bonus”

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Posted 3 years ago

“Amazing products”

Internet Reptile 5 star review on 14th April 2023

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Posted 3 years ago

“My birds just can't get enough of Internet Reptiles mealworms!... They always arrive promptly and in excellent condition!.... Thank you!”

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Posted 3 years ago

“Fast delivery and good customer service. Collection was easy and fast also.”

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Posted 3 years ago

“very quick delivery and good service”

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Posted 3 years ago

“Delivery is always quick and every item I've purchased has been received in great condition. Excellent selection of products for my Crested Gecko.”

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Posted 3 years ago

“Happy with service, good choice and fast delivery”

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Posted 3 years ago

“Bought some braplast rubs they were very well packed and description was spot on and very fast delivery and the cheapest in could find I will definitely be using them again. Thank you.”

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Posted 3 years ago

“They all came Alive and there good sizes and the right amount”

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Posted 3 years ago

“Very happy with items ordered. Quick delivery”

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Posted 3 years ago

“Brilliant service kept up to date with delivery times and dates etc”

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Posted 3 years ago

“fluorescent tubes arrived as promised and well packed so no damage All good”

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Posted 3 years ago

“Un- beatable on the price, great communication and delivered on time. Love the reward scheme too. Im new to the store soon to be a regular.”

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Posted 3 years ago

“Good quick service, good prices”

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Posted 3 years ago

“Good service, prompt delivery”

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Posted 3 years ago

“Easy to find, very friendly staff”

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Posted 3 years ago

Internet Reptile is rated 4.8 based on 12,884 reviews