Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,617 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th August 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great range of products. Quick delivery once ordered”

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Posted 2 years ago

“Very recommended 😊”

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Posted 2 years ago

“I ordered a gold package started kit for a bearded dragon. The vivarium came scratched and marked all over and the plastic runners were split beyond repair. Had to drive to nottingham to get new runners and when advised women of the state of the vivarium, she wasn’t interested and blamed the courier company. Then the day after the bulb blew and the hardware the bulb screws into didn’t work. Overall a very bad experience, especially for the price. Wont be using again.”

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Posted 2 years ago

“Product arrived in 3 days. Most were alive and well. Very happy with the quantity. Would definitely use again. Many thanks.”

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Posted 2 years ago

“Reasonable prices and my substrate purchase came really quickly, will definitely be ordering from internet reptile again.”

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Posted 2 years ago

“Good quality live food only a thew have died none dead on delivery wich is amazing 👏 top quality and good prices also order a spare heat bulb for my boys viv 100% ordering again gonna try the frozen food for snakes see if they enjoy as much as the gecko.”

Internet Reptile 5 star review on 3rd February 2023

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Posted 2 years ago

“I would highly recommend except prices and fast delivery”

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Posted 2 years ago

“Excellent service. I ordered everything I needed for my new baby tortoise. Delivery within 2 days and good prices. Thank you”

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Posted 2 years ago

“Very good price lovely and fresh very quick delivery”

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Posted 2 years ago

“Excellent product fresh and living 100%”

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Posted 2 years ago

“Products are good and competitively priced. Service is excellent - Quick response and resolved my issue with the minimum of fuss. Thank you and recommended.”

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Posted 2 years ago

“Quick delivery,thank you”

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Posted 2 years ago

“Bought insect container which is great, but missing couple of clear square covers for the tubes. Bigger issue was our live order of insects did not have lids that were taped down so upon opening brown box that had gone via Royal Mail, we we welcomed to two boxes of crickets jumping out all over the place! Please can you tape and secure the lids in your live food containers please!!!!!!”

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Posted 2 years ago

“Always great help. Fast delivery and good products”

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Posted 2 years ago

“Parcel lost by Royal Mail leading to live feed all dead when arrived”

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Posted 2 years ago

“Items arrived promptly”

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Posted 2 years ago

“This company had the hide we were looking for, and at a good price. Ordering was easy, and delivery was incredibly fast. Thank you.”

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Posted 2 years ago

“Items always delivered on time really good service”

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Posted 2 years ago

“Fast delivery. Good prices.”

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Posted 2 years ago

“Bought some orchid bark and a microclimate Evo lite, never heard of the website before so was wondering what to expect…after a few do I don’t I’s I took the plunge and it was the best decision I made tbh great items great price and great service, I will defo be using them in the future 5 star service👍”

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Posted 2 years ago

Internet Reptile is rated 4.8 based on 12,617 reviews