Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,617 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th August 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items arrived promptly and website was easy to use! Will definitely be using for our reptile needs from now on!”

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Posted 2 years ago

“Excellent service and great quality”

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Posted 2 years ago

“Quick delivery however worms did not last long , they developed mould within a couple of days and all died unfortunately.”

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Posted 2 years ago

“Very fast delivery”

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Posted 2 years ago

“Very good cricket pen easy to maintain 👍”

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Posted 2 years ago

“Great products, good prices, and great service every time. You'll not get any complaints from me.”

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Posted 2 years ago

“Excellent service and great value for money”

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Posted 2 years ago

“Fantastic. Swift delivery and exactly as described.”

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Posted 2 years ago

“Very good service no problems”

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Posted 2 years ago

“I've been ordering from Internet Reptiles for years now. They have a good choice of food and equipment for my many different creatures, so I'm very happy. The customer service is 2nd to none and the communication is brilliant. The items are dispatched quickly and arrive quickly. Overall I would not go anywhere else now... I love the reward scheme too, that's a bonus!”

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Posted 2 years ago

“Really impressed with the service, questions were also answered very prompt. Not put item together yet but definitely use again.”

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Posted 2 years ago

“Very fast response to my query. Wanted braplast tubs without holes and this was sorted for me very fast, and we're delivered next day! Thankyou”

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Posted 2 years ago

“Product arrived promptly and well packaged. Tortoise table and cabinet One minor gripe, it had taken me a lot longer to assemble than was advertised. All in all a good product”

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Posted 2 years ago

“Great range of products at great prices. Quick delivery too.”

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Posted 2 years ago

“We ordered a Komodo Vivarium & some other bits. Correspondence was very informative, ours needed to come on a pallet so this was arranged without any issues, turned up when told it would, fully protected inside & outside the box, strapped to the pallet so it wouldn’t move during transit. Even the delivery driver helped me lift it up my front steps so I wouldn’t have to leave it outside. Will defiantly be using again once I have my Chameleon! Thanks guys!”

Internet Reptile 5 star review on 13th February 2023

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Posted 2 years ago

“Amazing I've used a couple of stores for my reptiles and this one has provided the best customer service.my bugs I got on subscription are all alive which is great and when I messed up a order they were happy to help”

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Posted 2 years ago

“Item arrived on time and as described”

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Posted 2 years ago

“Easy to ored online and delivered vwry quickly”

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Posted 2 years ago

“2 separate orders, 2 items missing. One from each order. And internet reptile just ignore your messages. Poor customer service!”

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Posted 2 years ago

“Still haven’t gotten my refund, no replies after I sent the package back.”

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Posted 2 years ago

Internet Reptile is rated 4.8 based on 12,617 reviews