Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,774 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,774 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 8th March 2026

194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bulbs arrived promptly and working do far without issue”

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Posted 3 years ago

“Quick delivery and good prices! Very happy”

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Posted 3 years ago

“Excellent service and excellent products and super fast delivery 5☆”

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Posted 3 years ago

“Great prices, well packed and fast delivery.”

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Posted 3 years ago

“Fair price for a quality basking lamp. Quick delivery.”

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Posted 3 years ago

“Paid extra for 24 hour tracked delivery at 9am Wednesday it's now nearly 6pm on Thursday and Royal Mail haven't even received the parcel yet. Since it's a bank holiday weekend and Royal mail don't deliver on bank holidays this now means I have to go out at the weekend to buy crickets as the ones I've ordered won't arrive in time.”

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Posted 3 years ago

“Brilliant fast service. All products arrived without a scratch on them!”

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Posted 3 years ago

“Amazing, quick and professional with deliveries.”

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Posted 3 years ago

“Very good service will always use you”

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Posted 3 years ago

“Good quality and fast delivery. One of the items had been damaged in transit, but I was sent out a replacement very quickly.”

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Posted 3 years ago

“I was pleased with the range of products, reasonably priced, and the way the items were packaged. One was a light tube, but it arrived safely.”

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Posted 3 years ago

“The heat uvb bulb I ordered was faulty.I returned it and asked for a refund as there was no guarantee the next one would work.I received the refund minus the postage,which I was not happy with.It was no fault of mine that the bulb didn't work.”

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Posted 3 years ago

“Excellent, order arrived promptly, all good👍”

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Posted 3 years ago

“Fantastically easy to order and pick up as a click and collect.”

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Posted 3 years ago

“Usually my orders are really good. This order the locusts were small with large amounts dead. When I sent in a complaint I was asked to provide photos. Obviously I'm not going to keep dead locusts hanging about in a school so could not provide evidence. I'm a long standing customer who used to order hundreds if pounds if live food weekly as I was a bearded dragon breeder. Very disappointed in the mistrust of my genuine complaint. I was surprised how the customer care had gone down as it was always excellent in the past. I understand cold weather conditions etc but it was not that cold. When I went on to the site to put in my complaint I noticed that there was only sml locusts available so it was obvious there had been a supply issue. A better response than basically prove it would have been much more satisfactory.”

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Posted 3 years ago

“Good quality and delivered on time. Very happy”

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Posted 3 years ago

“Always great service and quick, highly recommend”

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Posted 3 years ago

“Quick and easy to order and dispatched in good time, would defo order again. Shame Royal Mail messed up delivery so it was delayed”

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Posted 3 years ago

“Great service my order was delivered super fast and great prices this will be my go to store from now on. Thank you for a pleasant experience x”

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Posted 3 years ago

“Really well packaged. Through no fault of internet reptile the parcel got stuck in the delivery office for a few days but the fluorescent tubes arrived intact and the locusts were all still alive!”

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Posted 3 years ago

Internet Reptile is rated 4.8 based on 12,774 reviews