Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,617 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th August 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for perfect service.”

Helpful Report

Posted 2 years ago

“great service did stop for a while due to many problems your end but givin you a 3rd chance ..so far no mess ups”

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Posted 2 years ago

“Quality was great, communication regarding delivery was great. Products arrived safe and well.”

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Posted 2 years ago

“Always able to get the products I need, pieces are competitive and they arrive quickly 😊 Love it!”

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Posted 2 years ago

“Easy to purchase and quick delivery happy tortoise and owner”

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Posted 2 years ago

“I purchased a light controller for a vivarium. Internet Reptile were very competitively priced with items readily in stock. The ordering process was very easy, and the controller arrived within a few days, even though this was over the new year holiday. Excellent service.”

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Posted 2 years ago

“The website is easy to navigate, there are a wide variety of products available for multiple types of reptiles, the price of the items are reasonable, it's very helpful and reassuring I get emails to keep me updated on my delivery, and swift and quick delivery.”

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Posted 2 years ago

“First time using internet reptiles good prices quick delivery and was kept updated of order”

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Posted 2 years ago

“Incredibly fast delivery, even after Boxing Day. Seller sent communication during delivery process and the transaction was effortless. Heat bulb arrived in one piece, as did the thermostat. Will be back in future, very pleased.”

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Posted 2 years ago

“All items orders were delivered as expected -pleased with quality of items received and will continue to purchase from Internet Reptile 😊”

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Posted 2 years ago

“The website was easy to navigate with the perfect selection of items I needed to purchase. The offers available were an added bonus to the reasonable prices. My order was shipped the same day, with tracking information provided for convenience, and I received everything in perfectcondition. An excellent all round service which I would definitely recommend.”

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Posted 2 years ago

“Fantastic online shop, easy to place order, great quality, good value and quick delivery.”

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Posted 2 years ago

“Great price for my heating hit and fast dispatch even in the middle of Christmas and New Year whilst Royal Mail strikes were happening. The items were well packaged and came in perfect condition.”

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Posted 2 years ago

“Excellent shopping experience as always,I've ordered from them many times”

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Posted 2 years ago

“Very good, product delivered in good time and was in perfect condition”

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Posted 2 years ago

“The team was fantastic and provided a 5* service. Exceptional prices for exceptional products. Website prices a smooth experience and parcels arrive very fast and good condition. I could not be happier!”

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Posted 2 years ago

“Great service and helpful advice via the chat function.”

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Posted 2 years ago

“Delivery was fast to say it was over festive season”

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Posted 2 years ago

“This is my go to reptile shop online. Always feel I get value for money and with shipping costs. Wouldn’t go anywhere else”

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Posted 2 years ago

“Very good service and products. Unfortunately a bulb arrived broken, I sent an email and within an hour a replacement had been dispatched. Very good customer service.”

Helpful Report

Posted 2 years ago

Internet Reptile is rated 4.8 based on 12,617 reviews