Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,690 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,690 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 8th March 2026

194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fair price for a quality basking lamp. Quick delivery.”

Helpful Report

Posted 2 years ago

“Paid extra for 24 hour tracked delivery at 9am Wednesday it's now nearly 6pm on Thursday and Royal Mail haven't even received the parcel yet. Since it's a bank holiday weekend and Royal mail don't deliver on bank holidays this now means I have to go out at the weekend to buy crickets as the ones I've ordered won't arrive in time.”

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Posted 2 years ago

“Brilliant fast service. All products arrived without a scratch on them!”

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Posted 2 years ago

“Amazing, quick and professional with deliveries.”

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Posted 2 years ago

“Very good service will always use you”

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Posted 2 years ago

“Good quality and fast delivery. One of the items had been damaged in transit, but I was sent out a replacement very quickly.”

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Posted 2 years ago

“I was pleased with the range of products, reasonably priced, and the way the items were packaged. One was a light tube, but it arrived safely.”

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Posted 2 years ago

“The heat uvb bulb I ordered was faulty.I returned it and asked for a refund as there was no guarantee the next one would work.I received the refund minus the postage,which I was not happy with.It was no fault of mine that the bulb didn't work.”

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Posted 2 years ago

“Excellent, order arrived promptly, all good👍”

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Posted 2 years ago

“Fantastically easy to order and pick up as a click and collect.”

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Posted 2 years ago

“Usually my orders are really good. This order the locusts were small with large amounts dead. When I sent in a complaint I was asked to provide photos. Obviously I'm not going to keep dead locusts hanging about in a school so could not provide evidence. I'm a long standing customer who used to order hundreds if pounds if live food weekly as I was a bearded dragon breeder. Very disappointed in the mistrust of my genuine complaint. I was surprised how the customer care had gone down as it was always excellent in the past. I understand cold weather conditions etc but it was not that cold. When I went on to the site to put in my complaint I noticed that there was only sml locusts available so it was obvious there had been a supply issue. A better response than basically prove it would have been much more satisfactory.”

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Posted 2 years ago

“Good quality and delivered on time. Very happy”

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Posted 2 years ago

“Always great service and quick, highly recommend”

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Posted 2 years ago

“Quick and easy to order and dispatched in good time, would defo order again. Shame Royal Mail messed up delivery so it was delayed”

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Posted 2 years ago

“Great service my order was delivered super fast and great prices this will be my go to store from now on. Thank you for a pleasant experience x”

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Posted 2 years ago

“Really well packaged. Through no fault of internet reptile the parcel got stuck in the delivery office for a few days but the fluorescent tubes arrived intact and the locusts were all still alive!”

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Posted 2 years ago

“A great product at a great price would definitely recommend this product to anyone that needs quality live food”

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Posted 2 years ago

“Product arrived in great condition & as described. Would recommend.”

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Posted 2 years ago

“Both of my bulbs didn’t work. This is the third time this has happened. Do not order from here as they do not replace them for you even if they never worked in the first place”

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Posted 2 years ago

“Good price. Excellent producy. Very quick delivery”

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Posted 2 years ago

Internet Reptile is rated 4.8 based on 12,690 reviews