Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,885 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,885 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 5th July 2026

195

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Frozen came fully frozen and could have lasted alot longer how well it was packaged. Very pleased with how all packaging came.”

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Posted 4 years ago

“Top service every time”

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Posted 4 years ago

“Consistent fast & accurate ordering & delivery”

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Posted 4 years ago

“Fantastic customer service. My order had not arrived, they sorted it and arranged to have it redelivered their end, I just had to let them know. Very helpful, and the products are always excellent.”

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Posted 4 years ago

“Fast delivery and packed great, would recommend ordering from this company”

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Posted 4 years ago

“very reliable and fast service, cheapest to be found”

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Posted 4 years ago

“Came very quickly easy to order”

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Posted 4 years ago

“Fast postage, great products”

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Posted 4 years ago

“Excellent quality”

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Posted 4 years ago

“Easy and very efficient”

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Posted 4 years ago

“Excellent customer service ! The prices are very reasonable and my orders arrived on time”

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Posted 4 years ago

“Products I ordered arrived fast. No damages ect and the products where very good and also cheaper than other sites.”

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Posted 4 years ago

“1st time buyer received great service and fast delivery Prices are very competitive highly recommended”

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Posted 4 years ago

“Excellent service and fast delivery”

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Posted 4 years ago

“I ordered the box came - on time and well packaged.”

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Posted 4 years ago

“Delivery times are great , but they could impove on answering phones and making sure they send out appliances that have a UK plug.”

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Posted 4 years ago

“Item not delivered”

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Posted 4 years ago

“I have ordered live food from them consistently; their shipping is unreliable; pay for the next day shipping, there is still no guarantee you will get it quickly. I was aware of this, but it wasn't a problem for me. My last order was never delivered; they didn't provide the tracking info in time. When I contacted them, they were incredibly unhelpful, I pretty much received the same email back every time, and they refused to refund me. Even though legally, it was their responsibility. They don't treat their loyal customers well. They will essentially ignore you until you are frustrated in to giving up. I am disappointed. They won't refund you!”

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Posted 4 years ago

“Easy to order shame it came broken, not your fault, but was quickly resolve, would use again.”

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Posted 4 years ago

“Good customer service quick delivery”

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Posted 4 years ago

Internet Reptile is rated 4.8 based on 12,885 reviews