Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,599 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 10th December 2025

194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service delivery fast on time”

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Posted 1 year ago

“Excellent service thank you.”

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Posted 1 year ago

“Internet reptiles supply simple to build and very durable would definitely recommend as prices are unbeaten”

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Posted 1 year ago

“Cancelled my order a week after it was due to be delivered. Pretty crappy for a shop called 'internet' reptiles”

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Posted 1 year ago

“Super fast delivery (unlike another not so Swell Reptile suppliers) Will definitely be a customer in the future.”

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Posted 1 year ago

“Great prices and speedy delivery!”

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Posted 1 year ago

“Item came damaged and took to long to get resolved”

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Posted 1 year ago

“To the door in 2 days! Fantasic service. Recommend to any reptile enthussiasts to use Internet Reptile. No drana no fuss.”

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Posted 1 year ago

“Absolutely fantastic. Tanks are perfect, packaging was immaculate and speedy. Constant updates! I’ve since ordered again.”

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Posted 1 year ago

“I accidentally fell onto this website when searching for other things, and there was exactly what I wanted at the best prices! Despatch was fast and items were delivered very quickly too. Thank you!”

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Posted 1 year ago

“Extremely fast delivery and although the prices were during the black friday season I think they were reasonable. I am looking forward to hooking up everything and starting my setup I am going to have one very happy iguana.”

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Posted 1 year ago

“This is a very troubling and disturbing experience with my recent order. My delivery was delayed twice, taking over four days to arrive. To my surprise, out of the three packs of frozen food I ordered, only one was included in the parcel. Even more disappointing, the one pack that did arrive—a pack of frozen mice—was completely defrosted, with blood leaking everywhere. I cannot express how dissatisfied I am with my first experience ordering from Internet Reptile. Not only were items missing from my order, but the item I did receive was damaged and unusable. Considering I paid £10 for what was supposed to be a reliable frozen delivery service, I expect this to be better than disappointing. The only suggestion I have is to record unpacking video because there could be be issue.”

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Posted 1 year ago

“Couldn't believe how fast it arrived.”

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Posted 1 year ago

“Prompt service. One item faulty and in the process of arranging a replacement thermostat. 3 working fine.”

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Posted 1 year ago

“Great. Website was easy to navigate, they had the products I required and shipped them quickly. What’s not to like!”

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Posted 1 year ago

“Absolutely brilliant, great products well priced with quick and easy delivery”

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Posted 1 year ago

“Order 6 packs of ProRep Hemp Bedding. The courier randomly dropped the parcel on the driveway of a neighbour's house under the rain without knocking on neighbour's or my door. Very irresponsible. Sent the same message to Internet Reptile Support but got no reply and now they are asking for my review. What a joke! Would not order from Internet Reptile again.”

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Posted 1 year ago

“Fast delivery, reliable company.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Absolute quality Would definitely recommend”

Internet Reptile 5 star review on 29th November 2024

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Posted 1 year ago

Internet Reptile is rated 4.8 based on 12,599 reviews