Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,883 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,883 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 5th July 2026

195

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy about the product and service, very fast delivery.”

Helpful Report

Posted 1 year ago

“Appalling service. Delivery of frozen reptile food did not arrive on time. Courier didn’t leave parcel, card, phone call, nothing. Did not return for 4 days. Left parcel outside with rotten reptile food. Company refusing to give a refund or help. Sending me to PayPal. Will not get a manager to discuss. DO NOT USE THIS COMPANY! This is not the first time I’ve had this issue. Disgusting service.”

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Posted 1 year ago

“Thank you.”

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Posted 1 year ago

“Prompt delivery. Nice enclosure. Could have done with instructions for those not adept at flat pack. Did manage though”

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Posted 1 year ago

“Had an issue with a damaged strip light when it arrived, internet reptile sent me a replacement straight away, with no issues, thank you.”

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Posted 1 year ago

“I have been using Internet Reptile as my primary source for the majority of my reptile needs (I have aorund 20 reptiles). Every time I need something they have the best prices, delivery is quick and any issues have been promptly and politely dealt with. They also have a good loyalty scheme, by way of a points system which is actually worthwhile and has been beneficial on many occasions.”

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Posted 1 year ago

“Quick and reliable company, happy to recommend for buying mealworms !”

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Posted 1 year ago

“Fantastic service can’t fault anything And package was 100% Delivery was excellent. Will recommend to others and will use in the future.”

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Posted 1 year ago

“Items are well packed, delivery is fast and prices are very competitive.”

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Posted 1 year ago

“Excellent delivery time .exceptional price very happy with the packaging.great product.. Thank you..”

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Posted 1 year ago

“Ordered castors and got all hatched flies which die within a couple of days. I asked for a refund and it’s seems customer service isn’t something internet reptile is good at! Barely a response from what I’m guessing is an automated response!”

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Posted 1 year ago

“Loved how the substrate was in it original bag and the spag then put in a big white industrial bag so spills it came quick too”

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Posted 1 year ago

“Good size bulk tub really pleased already bought 2 lots”

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Posted 1 year ago

“Fast with delivery everything OK would buy from again”

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Posted 1 year ago

“Good prices, good delivery times, unfortunately the springtails I’d ordered with another couple of items had spilled out into the box. The packaging inside the box wasn’t enough so the items were rattling around. An elastic band around the springtails container would at least have prevented it from coming open.”

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Posted 1 year ago

“Excellent service from start to finish - items in stock and available along with great value for money”

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Posted 1 year ago

“Great prices and everything you could need for your reptiles, delivered quickly and happy with everything. Will order more.”

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Posted 1 year ago

“Great choice of products at competitive prices. Can always find what I need. Easy transaction and speedy delivery.”

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Posted 1 year ago

“This was the first curly flies box I've gotten where the flies lasted more than 5+ days with a diet of sugar water and fruits so I'm very happy.”

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Posted 1 year ago

“Everything arrived quickly and was exactly as advertised, plus some parts of the bundle were substituted with higher quality items!”

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Posted 1 year ago

Internet Reptile is rated 4.8 based on 12,883 reviews