Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,883 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,883 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 5th July 2026

195

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant thermostat the digital display helps keep a eye on temps and it's accurate to the degree.”

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Posted 1 year ago

“Shocking customer services when speaking to the people in the shop over an online order also almost impossible to talk to anyone regarding online orders. I can honestly say I will not be ordering again from this company. A shame because the quality of the bugs was good.”

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Posted 1 year ago

“Really rate this company! Their prices are competitive and delivery is quick. I needed to email them for something and they were really quick to respond. I will definitely be using this company again!”

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Posted 1 year ago

“Despatched super quickly, great products at great prices!”

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Posted 1 year ago

“Fast delivery, but one item came damaged already, I have emailed but I’m assumed they don’t work on weekends so im waiting a while for them to get back, that or they are very slow”

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Posted 1 year ago

“excellant service.. Quick, well packaged and all alive and well”

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Posted 1 year ago

“Great value and turned up very well packaged.”

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Posted 1 year ago

“very fast highly recommend everything was perfect”

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Posted 1 year ago

“Brilliant company Items well packaged, everything survived and healthy Would recommend It's hard to get reliable sources when comes to these things Great service thank you!”

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Posted 1 year ago

“The package came very quickly, and the items were great quality for a lower price than in most local pet shops.”

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Posted 1 year ago

“Fast delivery and great range of products.”

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Posted 1 year ago

“Great service and prices.”

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Posted 1 year ago

“Excellent in all ways. Good value live food, arrived quickly and in good condition.”

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Posted 1 year ago

“I always buy all my reptile food and reptile items from internet reptiles The food always arrives fresh and lasts a long time. I would definitely recommend them.”

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Posted 1 year ago

“The large bowls I ordered are just right for my snakes to drink or have a bath in if they want. They are very stable in the vivs and hold a fair bit of water. Delivered fairly promptly. I'm very pleased with them.”

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Posted 1 year ago

“Really disappointed with my order this time. I ordered a bag of X-LARGE locusts and when when I received my order, there were about 20 of a size that I needed to feed my reptiles. The rest were tiny. When I complained I was told that they would grow to size in a few days! Definitely not good enough. My reptiles need to be fed now and not in a few days. They should put out of stock on the website if they cannot supply the size required.”

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Posted 1 year ago

“Always a great service from internet reptile. Wide choice of items across the store. Commination is absolutely fantastic.”

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Posted 1 year ago

“Always very good”

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Posted 1 year ago

“I recently had some queries for Internet Reptiles and sent them an email – it was answered straight away. Their knowledge of the products they sell is excellent, and they are very friendly and helpful. There was a small shipping issue (not their fault) where a bulb arrived broken. It was packaged immaculately, so I put it down to the couriers. The way they handled the problem was second to none – I contacted them, they got straight back to me, and a replacement was sent immediately. Fantastic service from start to finish. I will definitely be using them from now on.”

Internet Reptile 5 star review on 10th August 2025

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Posted 1 year ago

“Absolutely brilliant, I ordered frozen reptile food it came very quickly and well packaged”

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Posted 1 year ago

Internet Reptile is rated 4.8 based on 12,883 reviews