Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,395 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,395 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 19th April 2025

Katy Lamb

Internet Reptile 5 star review on 13th March 2025

Ellie Mcveigh

Internet Reptile 5 star review on 8th March 2025

Melvyn Saunders

190

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First delivery arrived Friday and missing frozen goods. Messaged but no reply all weekend. Reply on Monday contacted was told already delivered, then told it was on its way. Frozen goods arrived 3 days after shipping. All defrosted, stinking and rotting. I contacted and asked to escalate. I was told they would try to get a replacement. Then Ben (manager?) said I would get a replacement. No tracking info, no updates for when. I contacted again asking when I would receive and got back a tracking number, no conversation, nothing, not even the link or the courier company info. Parcel was dumped outside my porch, not where I had requested in storage box on drive or even in my porch, just left out in the open on my drive. Really poor service. No offer of recompense due to me now having to dispose of rotting snake food or that I had to go elsewhere as my snakes were due to be fed. It will take a very desperate situation for me to use this company again. Very dissatisfied”

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Posted 7 months ago

“Arrived quickly and in good condition.”

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Posted 7 months ago

“I have been using Internet Reptile for over a year and they always deliver fast with good healthy Locusts for my Chameleon.”

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Posted 7 months ago

“Awesome. Always prompt, excellent quality products and top communication”

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Posted 7 months ago

“Gentleman on phone in shop was very helpful”

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Posted 7 months ago

“Finally getting back into the invert side of the hobby. Everything I needed. Easy to find and delivered quickly. What's not to love?”

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Posted 7 months ago

“Exceptional service. No pushy sales, very experienced and gave lots of advice around which reptile would be best for me and my family. Tim, Clare and Ben have been great and now we have a lovely bearded dragon. I also found the tank to be very good quality and the cost very good value in comparison to other online sources. Thanks again”

Internet Reptile 5 star review on 24th September 2024

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Posted 7 months ago

“Excellent service, fast delivery all good”

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Posted 7 months ago

“Quick dispatch.Excellent company to deal with.”

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Posted 7 months ago

“Speedy delivery and great product”

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Posted 7 months ago

“Very quick delivery amd very good packaging”

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Posted 7 months ago

“Good product Good quality quick delivery recommend you buy from this website thank you 😊”

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Posted 7 months ago

“The best reptile shop”

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Posted 7 months ago

“Very good products at very competitive prices”

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Posted 7 months ago

“Great company,Arcadia quality products,cheers people.”

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Posted 7 months ago

“Delivered really high quality items at a really good price. The range of equipment I was able to get from here was great, I managed to get almost everything I needed at once. My only issue was that they took quite a while to ship, and the silkworms I ordered weren't available and we're refunded. That was done promptly though, with no need for me to do anything.”

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Posted 7 months ago

“Internet reptile have always ensured my order is well packaged plus the delivery is top rated and super fast.”

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Posted 7 months ago

“Unfortunately I can't write a review as I am still awaiting delivery. This problem lies squarely with the delivery company”

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Posted 7 months ago

“Excellent 1st class service. Ordered items on Thursday afternoon, delivered on the Friday afternoon. Highly recommended”

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Posted 7 months ago

“Fantastic product, just what I wanted, easy to assemble. Outer packaging damaged but internal unit all ok. Sleek design, snake very happy!”

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Posted 7 months ago

Internet Reptile is rated 4.8 based on 12,395 reviews