Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,594 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,594 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th August 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and great communication.”

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Posted 10 months ago

“Quick delivery despite the fact it was incoming New Years. All the parts work efficiently, no damage. I had an emergency due to my previous heating unit dying and so this was my saving grace.”

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Posted 10 months ago

“Very affordable but quality items. Quick delivery over the holidays. Overall very impressed”

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Posted 10 months ago

“Great product and quick delivery”

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Posted 11 months ago

“Love internet reptiles would never order from anywhere else”

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Posted 11 months ago

“The items were posted very quickly and with care. Will order from you again”

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Posted 11 months ago

“I payed for next day delivery as I needed a tank asap and I didn’t receive it until 8 days later I’m extremely disappointed.”

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Posted 11 months ago

“I always go straight to IR for all my tortoises needs. They're absolutely amazing 👏 On this occasion I needed to stock up on basking floodlight bulbs, ordered them between Christmas and New Year and they arrived the next day! Once again Team IR, you've smashed it......and by that, I mean the service, not the bulbs 😆🫡”

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Posted 11 months ago

“Good quality products with quick delivery”

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Posted 11 months ago

“Very good value for money”

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Posted 11 months ago

“order places 19/12 promised del next day fri 20th dod didnt del till sat.custpmer wanted them fri to take to site.”

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Posted 11 months ago

“My bearded dragon's basking bulb broke a couple of days before Christmas, and I was astonished that Internet Reptile shipped the replacement so fast. It arrived the following day! I don't think I'll go anywhere else in future :)”

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Posted 11 months ago

“Great products at great prices and always happy to help if there are any issues and there live food service is really good.”

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Posted 11 months ago

“Good delivery times and quality of frozen food.”

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Posted 11 months ago

“Excellent service,item was well packaged and delivered on time.thanks!”

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Posted 11 months ago

“I am really pleased with my recent first time orders, excellent selection of products, brilliant prices and well packaged. The delivery was also very quick most arriving just before Christmas and one package just after even though I missed the cut off. Which was amazingly helpful as I found myself suddenly taking in a Rankins Dragon and 2 Leopard geckos with non of the right equipment or housing. Thanks, Donna”

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Posted 11 months ago

“Quick delivery and good price thank you.”

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Posted 11 months ago

“Fast service, came on time, it was fast, nothing more to say, good service.”

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Posted 11 months ago

“Easy to order and deal with , great set up purchased at an unbelievable cost 5*”

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Posted 11 months ago

“Best prices around. Delivery always prompt and products arrive well packaged.”

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Posted 11 months ago

Internet Reptile is rated 4.8 based on 12,594 reviews