Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,617 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

Write Your review

Tell us how Internet Reptile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Internet Reptile 5 star review on 16th August 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful service. Very knowledgeable & offered excellent advise 🤩”

Helpful Report

Posted 3 years ago

“Internet reptile did amazing everything was delivered in couple days of ordering. All came in working order. Very pleased with them even signed up for the reward points.”

Helpful Report

Posted 3 years ago

“completely useless, i ordered a bulb for my arcadia system, i had the order dispatched email then 2-3 days later a partial refund. no answers or email off them explaining. they didnt even refund me the postage.. i just cut my losses and will never shop there again. they could have just sent another but they would rather have bad relations from the start. i certainly wont risk buying with them again if im going to lose money”

Helpful Report

Posted 3 years ago

Helpful Report

Posted 3 years ago

“Light bulb box open on one end , lamp looks used , returning”

Helpful Report

Posted 3 years ago

“Fast delivery and everything arrived unbroken”

Helpful Report

Posted 3 years ago

“Incredible price for the 2kg Komodo Tortoise food. Delivered in good time and nicely packed. Thank you 😊”

Helpful Report

Posted 3 years ago

“Fantastic service and will definitely use regularly from now on delivery was super fast 👍”

Helpful Report

Posted 3 years ago

“Spot on delivery. All arrived in time and intact”

Helpful Report

Posted 3 years ago

“Easy to find what I require, excellent service and swift dispatch.”

Helpful Report

Posted 3 years ago

“Quick and efficient service with very helpful staff. A pleasure to deal with and I will use Internet Reptile again. The website would be more useful if there was more product information or direct links to supplier's websites.”

Helpful Report

Posted 3 years ago

“Great company, item well packaged and received earlier than stated, very knowledgeable on the phone as asking if there was any accessories for what we brought, excellent well done”

Helpful Report

Posted 3 years ago

“Very good service, and good prices”

Helpful Report

Posted 3 years ago

“Did everything to help me with my order... 5star!!”

Helpful Report

Posted 3 years ago

“Not easy to get hold of for pre-sales advice, but had the best prices and fast delivery time”

Helpful Report

Posted 3 years ago

“Fantastic price delivered very quickly,impressive website”

Helpful Report

Posted 3 years ago

“Excellent value. Quick delivery”

Helpful Report

Posted 3 years ago

“Fantastic quality products at a very reasonable price”

Helpful Report

Posted 3 years ago

“Never any problems. Delivery always on time and in good condition.”

Helpful Report

Posted 3 years ago

“Great prices and fast delivery. Used this company several times now and had no problems.”

Helpful Report

Posted 3 years ago

Internet Reptile is rated 4.8 based on 12,617 reviews