Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,698 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,698 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 8th March 2026

194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

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Posted 4 years ago

“Always good service and great products never go any where you else”

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Posted 4 years ago

“Internet reptile seems to be a good company the only thing that lets them down was the courier company they chose to use. It was my first time using Internet reptile and I’m put off from using them again because of the courier company they use.”

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Posted 4 years ago

“My order was dispatched the next day and I received my items 5 days later. The retail box containing my clamp lamp had opened and been slightly scrunched during transit, but the lamp itself did not appear damaged. I think the box should also have contained mounting instructions (I have another lamp from the same brand), but these were missing. Overall happy as the products are working well so far.”

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Posted 4 years ago

“Great prices, great delivery, great service”

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Posted 4 years ago

“My go-to reptile shop, always has fantastic service and a huge variety of products”

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Posted 4 years ago

“Excellent range of items, website is easy to use, great customer service keep you informed at all times. Highly recommend”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Always have a great selection in stock, and at great prices. Easy checkout and quick delivery!”

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Posted 4 years ago

“Terrible service turned up late and all the food was dead won't be ordering again”

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Posted 4 years ago

“Good selection of products in stock, quick dispatch and delivery. Everything packaged appropriately, no issues whatsoever”

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Posted 4 years ago

“Great quality, fantastic prices and fast delivery thank you”

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Posted 4 years ago

“Very happy with my order even though one of the flat barks wasn’t flat but I have found it a new purpose. Will be definitely coming back.”

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Posted 4 years ago

“Great speedy service, and well packaged for delivery”

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Posted 4 years ago

“I have been really happy with Internet Reptile, until this occasion. We order lots from them and over Xmas I ordered over £60 worth of goods, but forgot to pop in the discount code. I emailed straight away and got an email saying that due to the quick turnaround they could not change or cancel the order. When I checked the ordered was still being processed (2 days later), so as good will I am sure they could have done something. I have emailed and they seem to have got in a pickle with another issue I had over a delivery (which was not their fault) but ended up my live food going to the PO and I was not able to collect it. So I felt justified in saying in view of having lost £20 of live food they really could have cancelled my order and put on back on with the discount, or indeed given me a credit note, which is no more than the original discount code. I am disappointed that the emails have got hung up on the uncollected now dead food, rather than the discount code.”

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Posted 4 years ago

“Very good quick delivery”

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Posted 4 years ago

“We needed a replacement heat lamp bulb for our bearded dragon just incase it failed...great price & quick delivery.”

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Posted 4 years ago

“Food delivered was fine however post woman complained of sawdust coming out of packaging and in her bag. So improvements on packaging needed.”

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Posted 4 years ago

“Great company for your reptile needs they have got competitive prices and always happy to give advice and answer any questions u may have.i do think that u could use a different courier over the bank holidays so the customer still gets there order over the bank holidays.”

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Posted 4 years ago

“Very good service so far. Livefood has been arriving the next working day after dispatch. The team were also really helpful when my T8 bulb got smashed during delivery. I sent photos and they sorted a replacement quickly. Cannot fault them.”

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Posted 4 years ago

Internet Reptile is rated 4.8 based on 12,698 reviews