Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,699 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,699 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 8th March 2026

194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service so far. Livefood has been arriving the next working day after dispatch. The team were also really helpful when my T8 bulb got smashed during delivery. I sent photos and they sorted a replacement quickly. Cannot fault them.”

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Posted 4 years ago

“Ordered waxworms, 2 packs of young dubia roaches and 2 packs of adult dubia roaches, had over 8 of the total 12 adult roaches dead in the box and a further 5 of the young roaches dead/dying too. Customer service basically said it was on me since I ordered it 'during the Christmas period' even though I had ordered well after Christmas, and the package was delivered the day after it was sent out. No regard for customer service and I won't be buying anything here again. Would not trust them to care for the live food adequately since they have such disregard for the business as a whole. Honestly very disappointed.”

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Posted 4 years ago

“Delivery came on time crickets were smaller than expected but that was my error”

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Posted 4 years ago

“Im still waiting for my order to be delivered, i placed it on the 28th December. Can you please advise me what to do.”

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Posted 4 years ago

“I was very happy with the huge array of products that they sold and delivery was very good”

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Posted 4 years ago

“Absolutely brilliant customer service! Amazing value! Fast delivery! I would recommend to anyone!”

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Posted 4 years ago

“Easy website for ordering items. Quick delivery and items are always in excellent condition and still frozen on arrival. I would highly recommend internet reptile.”

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Posted 4 years ago

“Good selection of products at competitive prices, promt delivery. Happy with my purchase.”

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Posted 4 years ago

“Excellent.. and really impressed with the delivery time. Thank you”

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Posted 4 years ago

“Ordered my new viv. It came very quickly was easy to put together very happy and will slowly be upgrading all my Leos to the same.”

Internet Reptile 5 star review on 3rd January 2022

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Posted 4 years ago

“Never came on the time expected so no one was home and I now have to wait until Thursday to get it and it was frozen mice so I’m not going to be able to use them now”

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Posted 4 years ago

“Quick response and quick delivery, very impressed.”

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Posted 4 years ago

“Super fast delivery. Very happy thank you”

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Posted 4 years ago

“Had several orders of arcadia lighting. All arrived promptly, on one occasion a lght tube was broken in transit,they replaced it no problem.”

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Posted 4 years ago

“Very fast delivery and packed very well, I will order my UVB bulb with you again”

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Posted 4 years ago

“Great service!!! Good quality mice !! Well packaged in dry ice .. I will definitely order more !! Thankyou”

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Posted 4 years ago

“Ordered live crickets first time only. Been recently getting horrible batches from local pet shop. So thought i would try these out. Cannot reccomend enough. I will order all my live food on here from now on. Fast delivery & very good produce”

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Posted 4 years ago

“Ordered Dubia all in good no deaths was kept informed when my order will be arriving also ordered substrate . Calcium powder and viv cleaner in the sale for. My daughters 5 month old baby bearded dragon”

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Posted 4 years ago

“I ordered some frozen reptile food, I have been having issues with other suppliers so my order was urgent, I messaged to let internet reptile know this, and they kindly sent my order out the next day despite it being the Xmas/new year period. When my order arrived it was extremely well packed with ice and double insulated all arrived still frozen even the small items like rat pups :) the quality of the food was amazing healthy looking rats and mice. 10/10 would never go back to my old supplier use internet reptile for quality food at great prices. Thank you so much internet reptile :)”

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Posted 4 years ago

“Product arrived quickly, as described, well packaged”

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Posted 4 years ago

Internet Reptile is rated 4.8 based on 12,699 reviews