Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,617 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th August 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the product I wanted at a great price, easy to pay no issues at all”

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Posted 3 years ago

“Arrived way too late, I had to buy more elsewhere.”

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Posted 3 years ago

“Ordered a glass viv, which was cheaper than anywhere else I could find. It did unfortunately arrive with a cracked panel, however, we had a replacement in two days with no hassle or messing around. Brilliant customer service, great value for money, couldn’t ask for more! And I will definitely be buying from here again!”

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Posted 3 years ago

“Good packaging, very quick and professional service, good prices and deals too!”

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Posted 3 years ago

“Really good live stock received.”

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Posted 3 years ago

“I ordered a background for my viv, upon delivery, I opened my item you find it almost unusable and it was broken cracked and split in several places”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“you did bad. the order was wrong. those that did arrive were mostly dead, and i payed for 1-2 day delivery but didnt receive my package till over a week later.”

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Posted 3 years ago

“Prices were unbelievable, shipping was fast. Can't complain will ship again😁”

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Posted 3 years ago

“Internet reptile were very helpful and accommodating in part shipping my order when one part of it was delayed. A very good service.”

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Posted 3 years ago

“Very gappy good quality if food”

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Posted 3 years ago

“Still waiting on my order. They don’t reply to emails and the one they have replied to, they didn’t answer the questions asked.”

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Posted 3 years ago

“Excellent Service, fantastic price was dispatched same day- cannot fault it any way!”

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Posted 3 years ago

“First time customer. Their website was very easy to navigate and I managed to get everything I needed a lot cheaper than was advertised elsewhere. Will definitely be coming back to use again in the future.”

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Posted 3 years ago

“Took over a week for my delivery to arrive after paying 6.99 for express delivery, still waiting for a response from support after 2 weeks”

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Posted 3 years ago

“Great prices and quick dispatch and delivery times. Will definitely be using again!”

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Posted 3 years ago

“So easy to shop online with you. Fantastic service, quick delivery and the website is easy to follow. Your prices are some of the best I have found. Thank you”

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Posted 3 years ago

“From start to delivery the transaction was smooth, well communicated throughout. Was a little nervous about ordering such a large glass Terrarium but I shouldn’t have stressed about. The item was a pallet delivery and was delivered efficiently and the driver was really helpful and professional. I would recommend Internet Reptile to anyone in the future and I will shop again without hesitation.”

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Posted 3 years ago

“This company is fantastic they have the best bargains and the delivery time is amazing any item you have purchased arrives on the day that was stated which is outstanding compared to all the other company's”

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Posted 3 years ago

“Very easy to use and very fast delivery”

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Posted 3 years ago

Internet Reptile is rated 4.8 based on 12,617 reviews