Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,884 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,884 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 5th July 2026

195

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“when i ordered the delivery the live food came in a quick time easy to track and we in a good and healthy condition, would definitely use again”

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Posted 3 years ago

“Bought terrarium, got it dispatched and delivered very quickly. Unfortunately 1 glass piece was damaged. So I contacted the support, very quick and on point conversation and my replacement was sorted and dispatched on the same day. No fuss, no stress, absolutely professional and great service on their side. The guys just earned 1 happy customer. Will be using them again as my 1st choice anytime I need something!”

Internet Reptile 5 star review on 3rd March 2023

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Posted 3 years ago

“Great, Swift service. P&P could be highlighted before making or before committing to a purchase. On the whole good experience. 8/10”

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Posted 3 years ago

“Competitive pricepoint,superfast delivery and item was carefully packaged. First class service throughout and highly recommended. A+++”

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Posted 3 years ago

“Very good product's excellent service..”

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Posted 3 years ago

“Waited over 2 weeks for an order only to be told they had received it back because my address wasn’t on it? Rather than ask if I’d like a replacement they just refunded me. Which didn’t help as the items were needed urgently for hatchlings 🤷”

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Posted 3 years ago

“Great product. Efficient delivery service”

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Posted 3 years ago

“Excellent service well recommended!”

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Posted 3 years ago

“Great advice and price as always”

Internet Reptile 5 star review on 28th February 2023

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Posted 3 years ago

“Internet Reptile is a good company to deal with. Orders are fulfilled promptly and they were able to take back an item I'd ordered incorrectly.”

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Posted 3 years ago

“Lovely fast delivery, can't fault it!”

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Posted 3 years ago

“Very happy with service order to receiving the tubs was 3/4 days tops very impressed”

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Posted 3 years ago

“Perfect product and very fast delivery. I would highly recommend this company”

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Posted 3 years ago

“Very poor. Ordered some live food for my friends dad who isnt online himself. Dpd tried to deliver on Friday but he didnt get to the door in time and they drove off. When i called DPD they said it should have been marked up as perishable/ live food and they would have left it in a safe place. Instead it was on the back of a lorry until today when we found the live food was all dead. Contacted online and they said theres nothing they can do. Its such a shame because ive used this company for a few years now and it came recommended to me by a friend.”

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Posted 3 years ago

“Always delivered n time and packed well.”

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Posted 3 years ago

“Never used them before stumbled across them whilst looking for supplies for my tarantulas. Placed a order for afew bits and recieved it within 2 days of order. Will be using them again for more supplies.”

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Posted 3 years ago

“Great company and came in good time, however one of my items did not arrive and I never received a refund.”

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Posted 3 years ago

“Always great when I order from here, good price and quality. Live food all arrived safely. Will order again!”

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Posted 3 years ago

“Great service fast dispatch good quality items”

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Posted 3 years ago

“Quick delivery Excellent quality Good communication with customer services”

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Posted 3 years ago

Internet Reptile is rated 4.8 based on 12,884 reviews