Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,617 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th August 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Definitely ordering from here all the time, fast delivery even thou the strikes thank you very much”

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Posted 2 years ago

“Product was fine but not delivered on time and not kept updated”

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Posted 2 years ago

“Fast delivery! Highly recommended”

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Posted 2 years ago

“Absolutely terrible.. Sent wrong sized locust I asked for large and got tiny. When discussing with a member of staff they were not helpful in the slightest and have not arranged a replacement so my lizard can be fed with the correct sized locust that I purchased. If this doesn't get resolved I will not order again.”

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Posted 2 years ago

“Ordered arrived promptly with no issues what so ever. My lizard was very pleased with the new uvb bulb and I will be using them again”

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Posted 2 years ago

“Great range of products at competitive prices. Order despatched promptly and courier delivery offered to avoid delivery delays. Very satisfied.”

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Posted 2 years ago

“Quickly delivered, good purchase”

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Posted 2 years ago

“Sorted intime for christmas”

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Posted 2 years ago

“Reasonably easy to deal with, difficult and busy time (Christmas), so made allowances. Products great, prices very reasonable. Would use again and again.”

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Posted 3 years ago

“All priduct I received where amazing I was able to cut the vines and use for multiple climbing spots for my gecko.”

Internet Reptile 5 star review on 23rd December 2022

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Posted 3 years ago

“Excellent good price and quick delivery.”

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Posted 3 years ago

“Great service and very fast delivery”

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Posted 3 years ago

“Always the best prices when I do a comparison and always despatched promptly. I've used them twice in the last month and it was brill both times :)”

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Posted 3 years ago

“well packaged so safe even left outside for a bit”

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Posted 3 years ago

“I visited the associated shop in Nottingham ( I was in Nottingham visiting family) .. As I was buying uv tubes and basking bulbs I though it’s be safer than posting. sadly they were unable to apply a discount code I had due to the computerised inventory system failing .. I also had to pay full price in cash.”

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Posted 3 years ago

“Scammers conning money out of people for things they can't supply who are quite happy to let live food perish”

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Posted 3 years ago

“Arrived quickly. Any issues with one item I had were resolved. Great customer service.”

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Posted 3 years ago

“Fantastic service”

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Posted 3 years ago

“I ordered 2x tubs of crickets and 1x tub of mealworms. They arrived quickly but all of the crickets were dead. I doubt I will buy this way again.”

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Posted 3 years ago

“Always a warm welcome very friendly and helpful lovely people and shop”

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Posted 3 years ago

Internet Reptile is rated 4.8 based on 12,617 reviews