Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,617 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

Write Your review

Tell us how Internet Reptile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Internet Reptile 5 star review on 16th August 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service. sent a larger bag than what I ordered due to not having any small bags in stock and still charged at normal price. added bonus for me”

Helpful Report

Posted 3 years ago

“Easy to order, efficient delivery, great substrate for the family snakes. Never been let down by Internet Reptile”

Helpful Report

Posted 3 years ago

“Very quick delivery that was packaged well! Good communication throughout”

Helpful Report

Posted 3 years ago

“reliable”

Helpful Report

Posted 3 years ago

“Great service and delivery times”

Helpful Report

Posted 3 years ago

“Hi Just one suggestion I have reward points but didn’t see a way of redeeming on order form. Maybe these could be automatically taken off when people place order on their account?”

Helpful Report

Posted 3 years ago

“Pleased with the service.”

Helpful Report

Posted 3 years ago

“very quick delivery, happy with my order.”

Helpful Report

Posted 3 years ago

“Amazing customer service, low prices, extra fast delivery. I've received faulty item and they solved my problem during same day with free return.”

Internet Reptile 5 star review on 19th December 2022

Helpful Report

Posted 3 years ago

“Always very warm and welcoming five star service.”

Helpful Report

Posted 3 years ago

“Great products and service”

Helpful Report

Posted 3 years ago

“Great price, quick delivery!!”

Helpful Report

Posted 3 years ago

“These guys care about your order. I contacted them to find out where it was, royal mail delay I think. They replied within hours with information. Everything arrived well packed and exactly as I asked. Will be using again”

Helpful Report

Posted 3 years ago

“Items were as described and pictured, and they were dispatched fast and arrived in good condition.”

Helpful Report

Posted 3 years ago

“Quick delivery - no issues.”

Helpful Report

Posted 3 years ago

“Exellent service, easy to place order and quick delivery.”

Helpful Report

Posted 3 years ago

“Delivered on the date. Still frozen. Reasonable price.”

Helpful Report

Posted 3 years ago

“Arrived quickly and impressed with how well bulbs was packed so they didn't get damaged in transit”

Helpful Report

Posted 3 years ago

“I have used these for a while now and never had any problem! Always receive everything ive ordered! And to a good quality! Unfortunately im not gonna be able to use them anymore as the shipping cost is £5.99 and i know they have no control over this but i cant afford another £6 ontop of what i buy im going to have to look for a cheaper shipping price else where or see if i can find a discount code for somewere else, as even though ive been a good customer for so long i never get any discount codes?”

Helpful Report

Posted 3 years ago

“Everything went Good”

Helpful Report

Posted 3 years ago

Internet Reptile is rated 4.8 based on 12,617 reviews