Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,773 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,773 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

Write Your review

Tell us how Internet Reptile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Internet Reptile 5 star review on 8th March 2026

194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good, products came fast and good customer support if I need it.”

Helpful Report

Posted 1 year ago

“I have ordered for this site a few times and they have not disappointed me. I will order again in the future.”

Helpful Report

Posted 1 year ago

“Thank you internet reptiles, most accommodating and your communication was excellent. Delivery was as promised and your products are very competitively priced.”

Helpful Report

Posted 1 year ago

“Prompt accurate delivery and service.”

Helpful Report

Posted 1 year ago

“The live insects arrive in excellent condition. Well packaged. Good value for money.”

Helpful Report

Posted 1 year ago

“Fast service well packaged will definitely use this site again”

Helpful Report

Posted 1 year ago

“Ordered the wrong items as the website directly me incorrectly, had to send some bits back. Annoying process where you have to email first, no way to do it online. Put on the email how the website directed me incorrectly so ordered the wrong stuff, that bit was ignored when they replied and I was just told how to return. I then had to pay £9 to post back. Will never use this apparent online company that don’t even have a decent return process”

Helpful Report

Posted 1 year ago

“Great quality products and amazing prices, good vairty of stock”

Helpful Report

Posted 1 year ago

“Item is a present so hasn't been used yet but service was quick and efficient. I would definitely order from Internet Reptile again and have already recommended them to a number of friends”

Helpful Report

Posted 1 year ago

“Came in good time but badly packed and one of the jars of tortoise pellets had emptied into the box which meant they went everywhere when I opened it. Not a bad review as I don’t know how it was handled by the couriers but obviously not great for me.”

Helpful Report

Posted 1 year ago

“Items were delivered quickly and arrived in perfect condition. I ordered 3x 3L braplast and will definitely be ordering again, order process was very easy and email updates for dispatch and delivery were a great touch making sure I could be home to receive the order”

Helpful Report

Posted 1 year ago

“Speedy delivery and well packaged”

Helpful Report

Posted 1 year ago

“Cant comment on items as for a family member, but the service and postage were both extremely quick at getting the items to me. Thank you”

Helpful Report

Posted 1 year ago

“Great and fast delivery”

Helpful Report

Posted 1 year ago

“I’ve ordered quite a few times and have always been happy with my purchases.”

Helpful Report

Posted 1 year ago

“Great supplies”

Helpful Report

Posted 1 year ago

“Products great value for money , but customer services is shocking 4 emails plus messages on website , not good .”

Helpful Report

Posted 1 year ago

“I ordered sphagnum moss and with all substrate, it needs to be frozen or baked to ensure mites are not in the moss. However, upon opening my bag of moss I found several spiders inside. I felt absolutely awful as I was in the process of baking the moss, I can’t understand why such a big company isn’t doing something to ensure small critters aren’t harmed or LIVING in what they sell!”

Helpful Report

Posted 1 year ago

“When my bugs came quite a few of them were dead. I fed and watered them like instructions said and within a week there was loads of them dead i only had a few alive ones.”

Helpful Report

Posted 1 year ago

“Very fast delivery and easy to order online. Will definitely be buying item’s again. Thank you Stuart.”

Helpful Report

Posted 1 year ago

Internet Reptile is rated 4.8 based on 12,773 reviews