Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,884 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,884 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

Write Your review

Tell us how Internet Reptile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Internet Reptile 5 star review on 5th July 2026

195

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, Swift dispatch, especially during the Christmas period.”

Helpful Report

Posted 2 years ago

“Was looking for weeks for a vivarium for my son but within our budget as he's 1 of 4 children. This ad appeared on Facebook, thought I'd check it out, checked trust pilot reviews etc. We decided it was worth a punt and wasn't disappointed. Ordered one evening, received 2 days later via DPD, everything well packaged, all working and complete. Looks great and our son is over the moon. Have already been recommending.”

Internet Reptile 5 star review on 1st January 2024

Helpful Report

Posted 2 years ago

“Very helpful and lovely caring people would highly recommend and we wouldn’t go anywhere else”

Helpful Report

Posted 2 years ago

“I gave it two stars because the heat mat did eventually turn up and it works. I ordered it on a Saturday and paid extra for the item to be delivered quicker (the website said by Tuesday)...but it had not even been dispatched until the day after it was due to arrive. And only then, I believe, because I emailed your company to check on it. Meanwhile, my gecko had no decent heating in his vivarium and I had to leave the house heating on in the living room all night during a spell of freezing weather. I did not get an apology just a matter of fact email saying it had at last been dispatched on the wednesday.... and it still did not arrive till Friday evening.... Not impressed.”

Helpful Report

Posted 2 years ago

“Excellent advice and fast delivery”

Helpful Report

Posted 2 years ago

“I placed an order on the Friday before Xmas and didn't expect it until after the Xmas break. Was absolutely delighted to receive an email an hour later, saying item had been dispatched. Would like to say a huge thank you to the guys at Internet Reptile for their fantastic service. Myself, and my Python are extremely grateful to them for getting new UVB bulb to us so quickly.”

Helpful Report

Posted 2 years ago

“Extremely pleased with the speed that my order was processed and dispatched”

Helpful Report

Posted 2 years ago

“Great service and delivery was super fast will be using again”

Helpful Report

Posted 2 years ago

“Excellent service, quality products and quick delivery”

Helpful Report

Posted 2 years ago

“Arrived on time , value for money .”

Helpful Report

Posted 2 years ago

“Despatched same day as ordered and received next day. Huge range with competitive prices. Website easy to use.”

Helpful Report

Posted 2 years ago

“Great company to deal with. Website is easy to read and order from. Bearded Dragon's live food arrived within 2 days via royal mail.”

Helpful Report

Posted 2 years ago

“Received quickly and no issues with package”

Helpful Report

Posted 2 years ago

“First time ordering and I'm extremely happy with the service and products I received. Highly recommend.”

Helpful Report

Posted 2 years ago

“Fast delivery and packaged well.”

Helpful Report

Posted 2 years ago

“I still haven't recieved my christmas present for my partner which is now pointless....not delivered by royal mail now having to chase where it is. If you could help that would be great. Robert Dennis”

Helpful Report

Posted 2 years ago

“All insects alive and well and packaged well.”

Helpful Report

Posted 2 years ago

“Awesome quality and quick delivery”

Helpful Report

Posted 2 years ago

“Prompt delivery”

Helpful Report

Posted 2 years ago

“Order two number Reptile lamps Christmas week arrived next day.. Well packaged and at a fair price.. Oth8er online retailers use cheaper courier leading to delays and broken lamps”

Helpful Report

Posted 2 years ago

Internet Reptile is rated 4.8 based on 12,884 reviews