Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,856 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,856 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

Write Your review

Tell us how Internet Reptile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Internet Reptile 5 star review on 14th September 2026

196

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered several punnets of feeder snails. They arrived quickly and in good condition. Perfect for my BTS. Very pleased. Thank you!”

Helpful Report

Posted 9 months ago

“Great product, as described. Fast delivery.”

Helpful Report

Posted 9 months ago

“I have used internet reptile a few times for my Tortoises substrate and always fast delivery so far so no complaints”

Helpful Report

Posted 9 months ago

“I was very disappointed this time as lots of them were dead and didn't last long what was alive”

Helpful Report

Posted 10 months ago

“Fantastic company, very fast shipping. All items are packaged well and not broken. Large variety of items to choose from. definitely recomend.”

Helpful Report

Posted 10 months ago

“I had to return an item under warranty for exchange and internet reptile sorted this quickly even giving me a returns link to arrange pick up from my house by the postal service. Item was replaced in a reasonable timeframe.”

Helpful Report

Posted 10 months ago

“the best shop ever , thank u”

Helpful Report

Posted 10 months ago

“I ordered some springtails and woodlice to be delivered. They arrived while I was at work and the package was left upside down. The container the woodlice were in was not properly sealed, and thus all of the woodlice escaped before I opened the box. When I emailed to ask for a replacement to be sent, I was simply given a refund with no acknowledgement of a replacement. I am happy I got a refund, hence 3 stars and not 1 or 2, but I'd expect better with delivery of live animals.”

Helpful Report

Posted 10 months ago

“Stuff was great but delivery was rubbish give you a delivery date then keep cancelling waited a week wich is no good to me”

Helpful Report

Posted 10 months ago

“Excellent prices, fast and reliable delivery. Thank you!”

Helpful Report

Posted 10 months ago

“Delivered fast all fresh and healthy bugs.”

Helpful Report

Posted 10 months ago

“I’ve recently ordered snails from you on 2 occasions , the first order was really good well packed as always and the snails were in good condition . However the second order was like it had been on the shelf for quite a while the snails were in poor condition and the the egg carton had been well eaten with lots of droppings in the carton .”

Helpful Report

Posted 10 months ago

“I brought some locusts and some roaches for my veiled chameleon. The quality was exceptional and price was really good. I ordered them on the Friday and they were with me by Saturday”

Helpful Report

Posted 10 months ago

“Good products at competitive price & dispatched quickly.”

Helpful Report

Posted 10 months ago

“Brilliant service as always. I only use InternetReptile for food supplies for my bearded dragon. Easy to order and parcel always arrives on time”

Helpful Report

Posted 10 months ago

“First time purchasing excellent products and service.”

Helpful Report

Posted 10 months ago

“Always great service”

Helpful Report

Posted 10 months ago

“Absolutely disgusting how you treat customers who say you are wrong as I sent 2 T5 34” back as they were faulty you said they had water in them from a desert species where the tank is 135 oc so I paid £9 to send me them back after 8 days I received 2 x 46” T5 which don’t even fit the tank so someone has either pinched them or they were faulty an you sent them back an got refunded for them I have sent numerous messages but have been ignored over the years I’ve spent thousands of pounds with you as I have 37 Uromastyx an order all my stats an T5 with you but this time you’ve made me angry”

Helpful Report

Posted 10 months ago

“Fast delivery, although the packaging could have been better. The light was loose in the box. The item wasn’t harmed.”

Helpful Report

Posted 10 months ago

“I've bought from Internet Reptile for quite a while now. Their live foods service is exceptional. Also the stock an amazing array of equipment ect. I can feel happy that after placing my order, I'll receive it within their postal time frame,which is always done. Live foods always packed and delivered fresh. I've tried other online reptile/pet stores and now I've found one that's the best in my opinion. Thanks staff at Internet Reptile its always a pleasure to receive my orders.”

Helpful Report

Posted 10 months ago

Internet Reptile is rated 4.8 based on 12,856 reviews