Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,456 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,456 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th May 2025

191

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and quick delivery of live food has been an absolute lifesaver during the lockdown”

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Posted 4 years ago

“Locusts were a little smaller than advertised but arrived quickly and in good condition”

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Posted 4 years ago

“one of my items came broken but they replied very quickly to my email and now i am waiting for my refund.”

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Posted 4 years ago

“Good quality, range, and friendly staff. However, my order arrived the day before the dispatch email. Had I not been working from home I would have missed the delivery.”

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Posted 4 years ago

“Live bugs really good, but box on lighting was broken and squashed. No big deal light still works. Delivery was good.”

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Posted 4 years ago

“Great prices.”

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Posted 4 years ago

“They are good value for money and its an added bonus being able to pay for things with Klarna. I would of given them 5* but the packaging of parcels can be very poor and it can take a while to get a response.”

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Posted 4 years ago

“The large rats is the same size as medium mice, I buy at my local garden& pets store”

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Posted 4 years ago

“A well priced product with prompt delivery, however some internal packaging already opend? Nothing missing and looks like new.”

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Posted 4 years ago

“Quite satisfied with all the products that I bought. Delivery was prompt and everything came well-packaged. The only gripe I have is the lack of clarity in terms of the size of certain items (such as the branches and vines). The webpages don't specify the products' exact dimensions and only classify them as Small, Medium, Large, or Extra Large, which could cause some unpleasant surprises for people even if it did, luckily, work out for me. It would be great if more information can be provided about the products on the website.”

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Posted 4 years ago

“Live food quality was very good. 1st class delivery was longer than expected though that’s probably a total mail issue”

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Posted 4 years ago

“Good service and quick delivery. Need to invest in packaging more as 4 bulbs arrived snapped. Quick delivery and good prices though”

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Posted 4 years ago

“Great service.”

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Posted 4 years ago

“Products were good quality and at the best price around. Unfortunately one of my reflectors arrived bent out of shape a bit and another wasn’t as described but everything else I ordered has been great.”

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Posted 4 years ago

“Great prices, great delivery & quick to resolve issues. Only downfall is they don't seem to have everything I want at the same time so need to have more deliveries.”

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Posted 4 years ago

“Hi ordered the insect tank and had a quick delivery although there were not any instructions with the tank but will just look this up online.”

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Posted 4 years ago

“All products amazing the only problem was that I was told my order was being delivered on the Kk day and didn't get delivered until Tuesday and u wasn’t told anything otherwise it was perfect”

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Posted 4 years ago

“Great staff, reasonable prices prefer to visit than ordering online but that me being old fashioned”

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Posted 4 years ago

“Great shop for all reptile needs. Mostly cheaper than anywhere else. Only downfall is they don't tend to stock much of the things I want at the same time so I have to buy them separately meaning more shipping cost”

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Posted 4 years ago

“Brilliant an fast service”

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Posted 5 years ago

Internet Reptile is rated 4.8 based on 12,456 reviews