Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,933 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,933 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use site, however there does not appear to be the option to book several deliveries and pay all of them at the end.Currently having to pay for each booking individually, which is a pain.”

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Posted 55 years ago

“Discovered Interparcel having struggled with other suppliers previously. Thank goodness I discovered them! Its helped my business with international trade as the services are timely, punctual, easy to arrange and with easy to follow instructions. Of course we would have it cheaper but we are happy with how quick it is to arrange! Thanks Interparcel!”

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Posted 55 years ago

“Will definitely use again.”

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Posted 55 years ago

“the forms are a bit boring and get to overtime too quickly, but the service is good”

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Posted 55 years ago

“I would highly rate this service, firstly I didn't have to print any address labels, like some of the others wanted, which is just as well, as I don't have a printer. Secondly the delivery guy was friendly and reassured me that they would sort everything out for me. Thirdly, the post office wanted to charge me ?16.40 for the parcel, the only thing I would like to mention, is once I was happy with the price quoted & time I wanted, they added on VAT, it would have been helpful to know if VAT was included on not , otherwise I would have marked it as a Five star.”

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Posted 55 years ago

“The email I received confirming the order had a tracking link added, brilliant to follow using my mobile phone at work updating the parcel's delivery.”

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Posted 55 years ago

“Great dropoff points very convienient”

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Posted 55 years ago

“Everything I expected from Interparcel, no issue's at all,very pleased. I have used Interparcel on a few occasions. I have never had to complain regarding my collection or deliveries, very good service.”

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Posted 55 years ago

“My first time and hope I've done it correctly, but in your check procedure, I couldn' find how to type 1.7 kg so I've just pu 1kg and hope it's right. If I've underpaid please bill me. Bill Harvey”

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Posted 55 years ago

“good quick easy online service would use again kind regards lisa”

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Posted 55 years ago

“Not a bad website.”

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Posted 55 years ago

“I find interparcel one of the most reasonable courier services and I have used them for years”

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Posted 55 years ago

“good service”

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Posted 55 years ago

“Been using interparcel for around 6 months. So far we have had no problems, and they are very competitive.”

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Posted 55 years ago

“very quick and easy service , would use again”

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Posted 55 years ago

“Straight forward with fair prices better than other websites so I trust and use interparcel each time. Also it is very quick to fill out online.”

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Posted 55 years ago

“Inter parcel have always treated me fairly with good reliable service that I can't say a bad word about the company. Reasonable rates with a selection of services. I will continue to use them as long as I receive the service I have been getting.”

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Posted 55 years ago

“I have used Interparcel a lot. I find the prices are competitive and I particularly like being able to drop my parcels off at a nearby shop, meaning that I don't have to wait in for the courier to collect. Recently there was a mishap with a parcel and the item was unfortunately broken on arrival. The recipient emailed me some photos of the damaged item and the wrapping which I passed onto Interparcel. I got a full refund for the item value and the postal cost within days. I received no arguments, kindly correspondence and a sincere apology. Of course it was a shame the item was broken but the response I received from Interparcel could not be bettered. I am continuing to use them whenever a courier service is required.”

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Posted 55 years ago

“Inter parcel are hard to beat - reliable, cost effective and a speedy service - I don't use any other couriers !!”

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Posted 55 years ago

“Only negative, feedback is that I choose a sturdy cardboard box and wrapped the box securely in brown paper as I had to then firm up what the actual package weight would be. I then make the 4kg booking and find in the confirmation email advice not to use Brown paper! Bit late now that it is all warped msecurely!!!”

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Posted 55 years ago

Interparcel is rated 4.5 based on 9,933 reviews