ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,499 Reviews

0 %

of reviewers recommend ipostparcels

Company Reviews

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1.6

Based on 2,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not impressed... I got an e-mail to and say which date and time period my parcel would be delivered, which I thought was good. But unfortunately, I was not at home when they tried to deliver. No card was left and no further information. I tried to find out the status from their web site and was informed that my post code was not a valid UK postcode. Tried calling the number on their website and it gave me 3 options (locations?) and then cuts you off. I eventually got another e-mail early hours the following day to say that it would be delivered the next day. I replied to this e-mail to say that could they deliver to my neighbour if I was not at home. No confirmation that they received this e-mail so I crossed my fingers. I received a text / e-mail to say that it had been signed for by Frank. (no other information). I don't know anyone called Frank! Fortunately they had left it with my neighbour (who does not know who Frank is either) as instructed in the e-mail. Overall I got my delivery but it was not a good experience.”

Helpful Report

Posted 11 years ago

“First alleged attempt: I waited in all day on the due day as reqested, then went out. No delivery. On checking the tracking facility the following morning I read that at 18.31 a delivery had been attempted, that there was no reply and that a card had been left. There was no card. Contacted Dell who tried to fix a new delivery date. After telling me that another delivery would be made, they contacted me again to say that the original package had been 'lost'. A new one would be sent. Second attempt: arrived early afternoon on arranged revised date. Not great service.”

Helpful Report

Posted 11 years ago

“Delivery driver left a card saying he had tried to deliver the parcel but we were out. That would have been ok if we were but I was in all day. The card he left was not even put through the letter box but left in the recycle bin at the front door. The parcel was left at the side of my home and it was the next day before I noticed the card and retrieved the parcel. Just lucky it was still there and it hadn't rained over night or during the day. So I would say that the service was not great at all by this driver but it did arrive in the 24 hours that's it said it would on the parcel.”

Helpful Report

Posted 11 years ago

“Paid extra for collection between 8am and 1pm. Was not collected until after 2pm. Had to chase collection.”

Helpful Report

Posted 11 years ago

“two boxes clearly marked fragile,both dented and contents of both boxes damaged”

Helpful Report

Posted 11 years ago

“Maybe an unfortunate accident ! Parcel left behind locked gate, put over fence Into a dustbin full of water. Shoes ruined (2 pairs of Cconverse All Stars). I've washed them in the washing machine, not brilliant but wearable. Not sure what else I can add.”

Helpful Report

Posted 11 years ago

ipostparcels is rated 1.6 based on 2,499 reviews