Irish Parcels Reviews

Name: Irish Parcels
Address: Coliemore House, Coliemore Road, Dalkey, Dublin
Rating: 4.58

4.6 Rating 3,075 Reviews

90 %

of reviewers recommend Irish Parcels

Company Reviews

Metrics

Info

4.6

Based on 3,075 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Irish Parcels:

Get a quote from the top courier companies in Ireland. We compare couriers based on your route and the size of parcels. We then display them in one simple quote which you can book online. Save up to 80% on your Parcel Deliveries. Due to the high number of Parcels we send we have unique contracts with major carriers such as TNT and DPD, this allows us to get the lowest shipping prices which we pass on to our customers. Our prices are up to 80% cheaper that going the courier direct. If your parcels are over 2kg most of our service are also considerably cheaper than An Post. Send your Parcels within Ireland, to the UK or Worldwide with Irish Parcels. We offer a full door to door service for both business and individuals. Your Parcel is in safe hands with Irish Parcels, we offer online tracking so you can see your shipment each step of the way. Irish Parcels only works with the best couriers in Ireland and Worldwide. Get a quote now and see how much you can save on your Parcel Deliveries!

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Phone:

0196 97886

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Irish Parcels 5 star review on 1st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“irish parcels have been very good ive used them in the past, however the carrier of the goods GLS couriers did not collect the scheduled parcel from my home. i waitied in all day fro 9am-6pm. i couldnt get throught to GLS on the phone and nobody called me regarding failed pick up. the following day i had to drive 40 mins to take my parcel to the depot myself. here they generated a new label. to my dismay when i checked the tracking - GLS had inputted the reason for the parcel not being collected from my home as '' pick up failed due to the items to be picked up were not ready and packed'' . id like to say that irish parcels have been great and gave me relevant numbers to call and tried to resolve the problem of why it did not get collected but i think you need to get a more reliable carrier for your goods.”

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Posted 9 years ago

“Have small business, send goods abroad and within Ireland. Reliable company, competitive prices, helpful and professional service, would highly recommend Irish Parcels to everyone, A++++++”

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Posted 9 years ago

“Our Company RJK Waterford, T/a antiquesireland.ie use Irish Parcels all the time. We can get an instant quote to send parcels all over the World and they are collected from us within 24 hrs of order”

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Posted 9 years ago

“This was my first time using Irish Parcels and I will definitely be using them again.Everything went like clockwork and at a reasonable price. I also had to ring customer service before I sent the parcel and they were very helpful.”

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Posted 9 years ago

“Provide a great service very easy to deal with. Very fast delivery and got there in great condition which is the main thing.”

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Posted 9 years ago

Thank you very much for your review, we really appreciate it.

Posted 9 years ago

“I was very happy with service. Excellent. Brgds Tony O Sullivan”

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Posted 9 years ago

Thank you very much for your review. We're delighted that Irish Parcels could help.

Posted 9 years ago

“Excellent service. Very easy to book. Did everything they said they would. Door to door and price very competitive. Thank you IPS”

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Posted 9 years ago

Thank you very much for your review, Fred. We really appreciate it.

Posted 9 years ago

“I was impressed by the efficiency and helpfulness of the driver, first time to use this service and delighted with the result.”

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Posted 9 years ago

Thank you very much for your review, we really appreciate it.

Posted 9 years ago

“By far the cheapest solution for a 10kg parcel from Ireland to Germany. GLS actually picked up and delivered the parcel. GLS wanted nearly twice the price when I went direct to their website!!!??? Irish Parcels are a little more expensive than my regular couriers for Irish deliveries though.”

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Posted 9 years ago

Thank you for your feedback, Phil, we will certainly take this on board. We're delighted that Irish Parcels could help with your shipment to Germany!

Posted 9 years ago

“Seeing the delivery truck leave my work place tech. park, I knew that I had just missed the parcel pickup. I rang Irish Parcels and they were very helpful and gave me the contact details of the courier company. I rang the company and they gave me the details of the driver. I rang the driver and within 30 minutes, the truck was back outside and I got a call on my mobile. I was Happy! Great Service from all parties. Thanks.”

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Posted 9 years ago

Thank you very much for your review, Niall. We're delighted that Irish Parcels could help.

Posted 9 years ago

“Easy to order, delivery was taken quickly .... No problem to use this company again :) much better then others , much much better !!!”

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Posted 9 years ago

Thank you so much for your review, we really appreciate it.

Posted 9 years ago

“I was happy with the service overall. It may help other customers to state the parcel should ideally be placed in a box on the website for collection and delivery if this is a requirement which would make the service more efficient and easier to manage overall.”

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Posted 9 years ago

Thank you very much for your review, Patricia. We do advise in our FAQs that you can use your own boxes/packaging as long as it is suitable to safely transport your items in. Boxes are not strictly a requirement on our services, however, we do recommend them. We also advise that we do not accept suitcases/bags as packaging. We hope this helps. If you have any further questions, please do let us know and we will be more than happy to help.

Posted 9 years ago

“Easy to use, great price, efficient & fast. What more could you ask for?”

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Posted 9 years ago

Thank you very much for your review, Darragh. We're delighted that Irish Parcels could help.

Posted 9 years ago

“Excellent service. Website easy to use and package picked up next day. Would definitely recommend.”

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Posted 9 years ago

Thank you very much for your review, we really appreciate it.

Posted 9 years ago

“very cheap service and the goods arrived in the allowed time so all and all a good service would recommened ken in ennis.”

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Posted 9 years ago

Thank you so much for your review, we really appreciate it.

Posted 9 years ago

“We had made a booking and the item was to be picked up on Thursday the 24th, it wasn't and no communication from anyone. On Friday there was no collection either and only when we phoned Irish Parcels to be told that they would re-arrange for collection on last Monday. The package was collected on Monday but no real apology from anyone from Irish Parcels”

Helpful Report

Posted 9 years ago

Thank you for your feedback. We apologise for the issues you experienced with your collection. Although the vast majority of our collections and deliveries take place on the expected date, we recognise that unforeseen issues may cause delays. As we handle a high volume of shipments daily, unfortunately, we are unable to monitor each individual shipment. We rely on customers contacting us if a collection fails so that we may work to resolve this, as collections that fail are not automatically re-booked. This is advised in our Terms and Conditions. Again, we sincerely apologise for any inconvenience caused. If you have any further questions, please let us know and we will be more than happy to help.

Posted 9 years ago

“Extremely fast and efficient, arranged everything perfectly. Highly recommended!”

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Posted 9 years ago

Thank you very much for your review, we really appreciate it.

Posted 9 years ago

“Perfect. No problems. Five stars !!!!!!”

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Posted 9 years ago

Thank you very much for your review. We really appreciate it.

Posted 9 years ago

“No flexibility on collection times, and the parcel arrived damaged at the other end.”

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Posted 9 years ago

Thank you for your feedback. We're very sorry for the issues you experienced with your shipment. Unfortunately, we are unable to offer any time-slots for collections on any of our services, as we do not offer a timed service. As stated in our Terms and Conditions, all collections and deliveries take place between 8am and 7pm. We are also very sorry if any items sent with Irish Parcels were damaged - this is something that is extremely rare and we regret that this happened in your case. Please email us with photos and details of the damage at info@irishparcels.ie and we will certainly look into this further. Again, we sincerely apologise for any inconvenience caused. If you have any further questions, please let us know and we will be more than happy to help.

Posted 9 years ago

“DPD were 24 hours late picking up the parcel - there was no sense of urgency, no apologies. I have since tried to track the parcel and guess what - I can't! I have no confidence that my parcel will ever get to it's destination - depending on a wing and a prayer isn't the best way to conduct my business!”

Helpful Report

Posted 9 years ago

Thank you for your feedback. We are very sorry for the issues you experienced with your shipment. Although the vast majority of our collections and deliveries take place on the expected date, we recognise that unforeseen issues may cause delays. I can see that a member of our customer support team rescheduled this collection for the following day. We are also very sorry that you were unable to track your order. You may track this using your DPD tracking number (53855206). From this information, I can see that this was successfully delivered on the 25th of November. Again, we sincerely apologise for any inconvenience caused. If you have any further questions about your shipment, please contact us and we will be more than happy to help.

Posted 9 years ago

Irish Parcels is rated 4.6 based on 3,075 reviews