ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,650 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,650 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“Outstanding service! Got my instrument panel back to me in record time, everything works as it should. great price. What more can you ask? Highly recommend these guys, will use them again in the future if the need arises. B.Y. 2005 Silverado 2500HD”

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Posted 1 year ago

“They repaired my Cadillac Cue, totally satisfied.”

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Posted 1 year ago

“My insterment cluster worked good, it has only been on a short time but good. I thought it would be back quicker than it was but l hot along ok. Am happy to have it back in and working as it should .”

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Posted 1 year ago

“I recently purchased an instrument cluster for my 2005 Chevy Suburban. I opted for the green backlighting which was a $30.00 upcharge. The cluster was pretty easy to install. Everything with the cluster seems good, and the overall price was realistic. Would buy from this site again.”

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Posted 1 year ago

“everything as promised, screen working fine. lifetime warranty in effect.”

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Posted 1 year ago

“Instrument cluster fit and functioned perfectly. Communcation was excellent!”

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Posted 1 year ago

“I LOVE MY NEW INSTRUMENT PANEL! IT LOOKS LIKE A NEW TRUCK WITH THE BEST ACCURACY IN ALL THE GAUGES AS WELL AS ALL THE LIGHTS WORKING! AWESOME IS ALL I CAN SAY!!! THANK YOU!!!”

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Posted 1 year ago

“I recently ordered a replacement dash cluster for my 2004 Surburban. The entire process was easy. Once I entered my mileage information and changes in LED backlight (Upgrade), the order was confirmed. The company provided the prepaid return label for my old unit (core) and I simply placed mine back in the shipping box to send back. Installation was a breeze, easy plug and go! I received an email confirming that they had received my old one, and confirmed my warranty. I highly recommend this company if you are in need of a replacement unit or are looking to upgrade what you have!”

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Posted 1 year ago

“I was dreading the switchover. My mechanic told me what to order, it arrived and he installed it. Now I have all new gauges working again.”

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Posted 1 year ago

“Fantastic service. They shipped me a clean remanufactured gauge cluster and I shipped them mine back in the box and foam they provided. It could not have been easier.”

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Posted 1 year ago

“Item had to be backordered but was still received in a timely manner. Great service and communication.”

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Posted 1 year ago

“I bought a set of stepper motors for the gauge cluster in my 04 Silverado. ISS shipped fast and the quality is excellent. I highly recommend them.”

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Posted 1 year ago

“This process was amazing, from start to finish. They got me back on the road.”

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Posted 1 year ago

“works great!!”

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Posted 1 year ago

“I had my truck stolen last October, and they had damaged by cluster. Was looking locally around in california and every one was quoting either 500 to rebuild, was scrolling and found a Ad for ISS and found a replacement option for a great price and turn around time. Overall extremely satisfied with the replacement cluster.”

ISS Automotive Solutions 5 star review on 3rd May 2024

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Posted 1 year ago

“Found your company ISS on Facebook. I have a 2015 Cadilac CTS Luxury my radio face had cracked all on it's own it look like a spider web and you could hardly operate the touch screen. I ordered the replacement radio it arrived in two days and I was first impressed by them asking for the Vin # in order to make sure that all components would be in the new radio. Plus it showed a YouTube video if you did the insulation yourself. Also they sold the tools for about $6.00 to get in the dash. I am well please with the service,price, and product.”

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Posted 1 year ago

“Dealer wanted 2700 for a new radio and said mine couldn't be you fixed it for 450.00 and it works great glad I went with people saved lots of money and shipped it back at their expense totaly recommend this company”

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Posted 1 year ago

“Had an unrelated problem when I replaced my cluster, ISS was communicative during the process to help me isolate the new problem. Turned out their cluster worked fine, but I had jostled the ignition cylinder during the process to the point that it had locked. Happy with the part and the friendly communication.”

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Posted 1 year ago

“You guys do good work 👏”

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Posted 1 year ago

“Nice dash works great”

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Posted 1 year ago

Michael, seems there is confusion on how this works. We exchange like-4-like parts. Diesel clusters are very hard to get and you don't have a Diesel cluster. It seems the old company you worked with might have screwed you over and gave you a gas cluster with very very bad soldering job. The good news, we didn't charge you a core fee and you have full warranty. So... I am not really understanding the 1 star. Makes no sense given that we didn't charge core fee of $200 and I see you are covered on warranty.

Posted 1 year ago

ISS Automotive Solutions is rated 4.8 based on 3,650 reviews