ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,636 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,636 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Web site was helpful in providing information needed to order the correct part based on my perticular vehicle, delivering my part as projected and informing upon receiving the core return.”

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Posted 1 year ago

“Easy to install”

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Posted 1 year ago

“Fast turnaround makes me happy”

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Posted 1 year ago

“very good product and service”

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Posted 1 year ago

“I purchase a panel for my Cadilac SRX. The shipment was fast and the part works fantastic. If I ever need anything else this is where I will go.”

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Posted 1 year ago

“Easy to work with and offer great products at good prices.”

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Posted 1 year ago

“The price was good. Sent it immediately. Installed it and works great.Great company .”

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Posted 1 year ago

“I owned an auto repair shop., been using ISS for many years. Great cost saving, customer support and only had 1 warranty issue over the years. ISS sent out a replacement same day.”

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Posted 1 year ago

“I was in ned of a speedometer cluster and started out by getting estimates at several locations. After getting different ranges of repair or replacement I started searching on line and found ISS and was satisfied with their communication and prices and thought that I would change out the cluster myself and have not been dissatisfied.”

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Posted 1 year ago

“Very pleased with order and the fast time on delivery”

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Posted 1 year ago

“It was a very easy process working with ISS to purchase a replacement cluster for my 1998 Buick Century. The product was purchased with no hassle or problem. Replaced and returned in the packaging it came in. Never had a problem. Thank you, product is working fine, like new.”

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Posted 1 year ago

“Dash Instrument Cluster: Great product, operates perfectly. Fast service and shipping, appreciate lifetime warranty. I was a little concerned the mileage and hourly history would be lost, but nope, installed exactly. Thank you ISS.”

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Posted 1 year ago

“My wife was against changing her radio because "it's fine the way it is." The problem was the screen was cracked, foggy, would change settings, and would not display heater/air conditioning settings, or anything else. So, I ordered a new one from ISS. To say the least, it was a simple take out and installation. The price was much less expensive than what my Cadillac dealer wanted, and I did the work myself. I was amazed that when I started the car, all of her presets, the clock, comfort control, and other settings were there. At first she wasn't happy with me because I spent the money. Then, she backed out of the garage the first time and her dash video from the backup camera was crystal clear. That alone was worth the investment. Thank you ISS. You made being a husband great that day.”

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Posted 1 year ago

“Awesome thanks for your business my cluster works good will buy again”

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Posted 1 year ago

“Sarah was outstanding! Will highly recommend ISS in the future!”

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Posted 1 year ago

“I got the upgraded kit with custom carbon fiber background and blue leds and it is do worth it... it looks amazing! It comes with the custom gauges as well and when I got the kit it came with a free trans temp gauge too! They also had a great turn around rate to get my new cluster I'm. All around highly satisfied with my purchase and recommend!”

ISS Automotive Solutions 5 star review on 23rd March 2024

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Posted 1 year ago

“I am super happy with my new cluster, upgraded to led and it's awesome”

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Posted 1 year ago

“With OEMs not supporting older vehicles with replacement parts, we have to turn to the aftermarket to keep our vehicles on the road. After going several months not being able to see my gauges in the dark and intermittently loosing the PRNDL and odometer I decided to invest in a remanufactured cluster for my 03 Chevy 2500. Combined with a new bezel and dash board, I almost forget it’s 21 years old. The cluster works better than my old one ever did (I bought the truck used). I will be a repeat customer based on this purchase.”

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Posted 1 year ago

“Perfect, excellent”

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Posted 1 year ago

“Very happy with the part looks and works as it should.”

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Posted 1 year ago

ISS Automotive Solutions is rated 4.8 based on 3,636 reviews