ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,654 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,654 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product arrived quickly and everything worked perfectly. Excellent service.”

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Posted 5 years ago

“Super great service, fixed my instrument cluster fast and had shipped back to me the next day! I highly recommend them, they were also the best priced.”

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Posted 5 years ago

“Very satisfied with product I ordered.”

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Posted 5 years ago

“I needed a Dash cluster for my 04 GMC Pick-up. I researched several company's and different warranty's. ISS Automotive was fast and affordable. I highly recommend them.”

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Posted 5 years ago

“Customer service was above and beyond the call.Exchanged unit even though I made mistake on first unit being broke.Quick and easy installation and it looks just like the original.”

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Posted 5 years ago

“Great business to purchase from. Purchased a cluster from them for my truck and it works great. They are a 5 Star business.”

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Posted 5 years ago

“This was a super easy purchase! I got the information needed from my mechanic and bought the dash cluster they needed to fix my truck. They had in the mail within an hour and sent it overnight to my mechanic’s shop. It arrived and was exactly what I needed. Everything is working perfectly! Then it was easy for them to return the core with the provided label. I never had to do a thing once I made the order. Thanks!”

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Posted 5 years ago

“Thanks for your service, I’m looking forward to enjoying my newly replaced cluster. I will be sending my other friends your way too.”

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Posted 5 years ago

“Their customer service was phenomenal! Highly recommend them to anyone considering whether to buy from them.”

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Posted 5 years ago

“Product was plug and play, very easy to install. I was even granted an extra week to return the core. Thank you!”

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Posted 5 years ago

“Order a refurbished instrument cluster, it’s nice to start the vehicle and get accurate readings. ISS was very helpful with the purchase and exchange of the instrument cluster. I would recommend them if anyone needs their products.”

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Posted 5 years ago

“quick ship. easy return of core. product looks great.”

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Posted 5 years ago

“Had an issue with original part. Replacement was overnighted at no extra cost. Great customer service.”

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Posted 5 years ago

“Arrived on time, great product for the price”

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Posted 5 years ago

“Ordered a replacement for my Cadillac Cue system which was giving me problems. Was skeptical at first because the price seemed low but the terms were great so my risk was low. I had 30 days to return my old unit so I figured what the heck. The install was easy and just like the video I watched. The product was in new condition and works perfectly! My experience with ISS was great. The replacement unit arrived quickly and with a return label for my old unit. I would definitely recommend this company!”

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Posted 5 years ago

“Works great no problems”

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Posted 5 years ago

“Got the cue I ordered in about a week and it was a perfect fit! Could not be happier was very easy to return the core!! Will definitely recommend ISS to anybody!!”

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Posted 5 years ago

“Great service great product. Made it easy to return the core. Don’t waste your time messing with anyone else this company is legit.”

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Posted 5 years ago

“Excellent, part worked great. Great customer service. I accidentally ordered the wrong part, they caught the mistake, contacted me to correct and completed the order. Highly recommend.”

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Posted 5 years ago

“Item came really fast and was easy to install. I felt it was a great price as well. Thanks”

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Posted 5 years ago

ISS Automotive Solutions is rated 4.8 based on 3,654 reviews