ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,636 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,636 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to install and so far is working perfectly”

ISS Automotive Solutions 5 star review on 16th June 2024

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Posted 1 year ago

“Could not have been any better amazing”

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Posted 1 year ago

“I had nothing but problems with my cluster and the support team at ISS went above and beyond over and over to help me figure out the issue. I couldn’t have asked for more support!!! Thank you 😊”

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Posted 1 year ago

“the cluster works great”

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Posted 1 year ago

“The rebuilt instrument cluster was very well packaged, installed it every thing works perfectly again. The LED light upgrade was worth the little extra money !! I'm very satisfied! Delivery was on time as well. Thank you.”

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Posted 1 year ago

“Very very pleased!! The cluster looks great and it arrived just as promised and I was able to send tge old one back before the deadline. I would recommend using these guys for the products you need!!!!”

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Posted 1 year ago

“Great company to order from. Product shipped right away. Easy to install and send back core in the same box and packaging. Thanks for a great experience. Product worked great.”

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Posted 1 year ago

“The entire process was great. Paid for regular shipping and still received my instrument cluster in just a couple days. The customer service from beginning to end was great, whether it was helping me troubleshoot when it didn't work immediately after install...all the way to the reminders to return my core. I will 100% be recommending you to other people and I would definitely buy from you again in the future should the need arise”

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Posted 1 year ago

“Cluster fit perfect and all the gauges are working great product and price”

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Posted 1 year ago

“Perfect fit thank you”

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Posted 1 year ago

“Very easy to install. The product was exactly what was promised. Very refreshing”

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Posted 1 year ago

“Great experience! Product is great. Highly recommend ISS.”

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Posted 1 year ago

“After watching the video of how to remove and replace my CUE system in my SRX, I decided, that even though I am a girl and am 68 years young, I should be able to do this task. The funny thing about it is they give you all the instructions from the passenger side of the vehicle and just state, do this on the other side. Well, let me just tell you, the other side has the steering wheel and the fact that the seat doesn't go back as far as the passenger side....it was a pain in the a**, but I managed to get the task done. It was a little more difficult than the video let on, but, I have never done anything like this before, except having to remove my glove box to replace the air filter in my 370z (seriously?). The product was everything as described, now let's see how long it lasts. I tried to plug my phone into the charger, but had a problem....I was driving at the time so didn't have time to pursue it and forgot about it until just now....I will take a look. I fear the fix will by having to take it out to adjust something....will update if this is the case.”

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Posted 1 year ago

“The cluster panel with gauges works great, and adding the led lights like you recommended was also a plus, fast service and good price all make for a great deal”

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Posted 1 year ago

“Excellent product at a very reasonable price. Customer service is outstanding and you actually speak to a real person when the phone is answered.”

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Posted 1 year ago

“I ordered a gauge cluster for my Tahoe. Shipped quickly and I was provided with free return packaging to send the core. Part works great, I’m a super happy customer!”

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Posted 1 year ago

“Gauge cluster works great,completely satisfied”

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Posted 1 year ago

“The entire process from ordering to receiving my instrument cluster was a painless one. It actually took care of a couple of other issues I didn't realize were tied to the cluster. Thank you very much”

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Posted 1 year ago

“They lived up to my expectations, and kept me up to date on receiving and shipping my order.”

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Posted 1 year ago

“I’m happy, really happy, everything was smooth, plug and play.”

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Posted 1 year ago

ISS Automotive Solutions is rated 4.8 based on 3,636 reviews