ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,653 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“Product was delivered on time. Put in new cluster and everything worked. Very satisficed.”

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Posted 5 years ago

“Very pleased with the quality of the product. The installation instructions were perfect. Took me 10 minutes to install”

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Posted 5 years ago

“Smooth Process and good price.”

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Posted 5 years ago

“My bluetooth device kills my battery. I would like a refund. Thanks.”

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Posted 5 years ago

“Did you receive our old cluster panel that we shipped back to you. We did not receive any confirmation from you on it.”

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Posted 5 years ago

Your warranty is active. You should have received an email from our system several weeks back. Email us if you should have any questions or concerns. You can use your order to verify your warranty. Thanks!

Posted 5 years ago

“Exact parts, quick delivery, tracking and easy peasy. I will use them again if I need too.”

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Posted 5 years ago

“I looked everywhere for a reconditioned instrument cluster for my 1994 Chevy s10. I found ISS on line and contacted them (Sara) about purchasing a reconditioned one to no avail they had none. Sara however was very helpful in saying that if I would send them mine they would rebuild mine for me. Needless say I was ecstatic. I sent them mine and hadand it back within 2 weeks and works and looks like a new one. Thanks ISS and Sara for being so helpful.”

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Posted 5 years ago

“Great experience ordering from ISS”

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Posted 5 years ago

“NICE PRODUCT WORKED AS STATED ,GOT THE WIFE HAPPY AGAIN ,HER TRUCK JUST ORDERD A 2ND ONE”

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Posted 5 years ago

“The order was right and on time”

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Posted 5 years ago

“I ordered an instrument cluster for my vehicle using their website. I input my vin number, mileage, and hours. The rebuilt cluster was sent in a timely manor with everything to return my old cluster to them. The rebuilt cluster is working great and I would recommend ISS to anyone who needs their instrument rebuilt. Thanks you made this repair easy.”

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Posted 5 years ago

“The radio was a step above. Shipping was fast and on time. I recommend anyone to use ISS. I will use again. Thank You !!!!”

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Posted 5 years ago

“Thanks ISS for the radio everything was perfect and will be using you again if needed.”

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Posted 5 years ago

“Very Prompt and efficient service. I am very satisfied with ISS”

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Posted 5 years ago

“Got here on time, garage was a little backed up. I've got it packaged to return to youwill be taking it to UPS on Monday. Found out the motor had been changed from the seller. Can a local garage change the milage one the cluster, I'm 71 planning to keep it until I croak. Working great thank you. Johnny Y”

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Posted 5 years ago

“2 days in working fine. Third unit in 6 years however, lets wait before declaring it the solution.”

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Posted 5 years ago

“Received my order within a week from order. Looks great, easy install and so far so good. I am very happy with the way ISS Automotive Solutions treats their customers. Will always get my recommendation.”

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Posted 5 years ago

“Before I place my order I called and talked to a gentleman and ask a couple questions.He answered them with clear answers. I placed my order online and was not disappointed when I got the product I'm very happy with it and got it on time I would recommend this company to anyone of my friends and family”

ISS Automotive Solutions 5 star review on 4th December 2020

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Posted 5 years ago

“Purchased an instrument cluster and returned my old one for a limited lifetime warranty. Was an extremely pleasant and straightforward experience. New cluster looks and works great so far. Possibly the best option available online. Highly recommended.”

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Posted 5 years ago

“What an outstanding experience! Great website, easy to order, great confirmation, perfect shipping! All the documents were included and the communication couldn’t have been any better. Installation was easy and everything worked great! Save me 1500+! Thank you guys for doing such a great job!”

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Posted 5 years ago

ISS Automotive Solutions is rated 4.8 based on 3,653 reviews