ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,653 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“Everything went smooth and my part works great now. I paid a little extra for faster return shipping and wasn't disappointed at all. Amazing service.”

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Posted 5 years ago

“Product was exactly as expected and shipping was fast.”

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Posted 5 years ago

“I received the instrument cluster I had ordered and literally had it installed in about 15 minutes. The product was exactly what I had ordered—couldn’t be happier!”

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Posted 5 years ago

“just what i was looking for, works great, nice addition to my s-10 pickup. thank you for a great product. Mike C.”

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Posted 5 years ago

“Great service and shipped quick .”

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Posted 5 years ago

“ISS Automotive Solutions is a great company for your business. Great customer service and the staff is very friendly.”

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Posted 5 years ago

“I bought a factory refurbished stereo for my 2001 gmc truck. Everything went great. Quick delivery awesome radio. It looks and works like new. I’m very happy. Steve”

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Posted 5 years ago

“Quick shipping. Excellent customer service during pre order call as well. Ordered a new gauge cluster for my 03 silverado instead of sending in for refurbishment. Glad I did. Easy install. Part worked perfect and back in business. Sending in my old core with prepaid return shipping for lifetime warranty. Lovin it! I would order here again as needed.”

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Posted 5 years ago

“Absolute professionals good night have asked for a better experience. A+.”

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Posted 5 years ago

“INCREDIBLE SERVICE. PART ARRIVED IN 24 HOURS. PERFECT !”

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Posted 5 years ago

“I had ordered the second seat display screen for my Yukon XL. They sent the wrong display in error but after a quick phone call they got it taken care. They were super nice and I installed it myself. I would totally recommend them to anyone! Save yourself a lot of money and buy from her not the dealership.”

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Posted 5 years ago

“Clean deal, no hassle informative friendly woman helped me. Would recommend this company Jim”

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Posted 5 years ago

“Fast shipping, excellent packaging and knowledgeable staff. Thanks ISS!”

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Posted 5 years ago

“Came packaged very good. Was able to send back the core in the same box. Instructions for returning the core were very simple. Appears to be a quality product. Very happy with the appearance and quality.. The time from order till I received my purchase was very good.”

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Posted 5 years ago

“Service is great but my part wasn’t brand new and it the fuel gauge does not work”

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Posted 5 years ago

“Amazing, the product is amazing. Fast shipping and the box wasn't ruined at all.”

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Posted 5 years ago

“Person on the phone was very helpful when I receive the product it is as easy as she said , I bought a Gauge clusterfor my 2004 GMC it was a plug and play it works great”

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Posted 5 years ago

“Ordered a cluster for my 2004 Chevy Suburban. For the record, I'm slow and not mechanical inclined. I was able to follow the ISS video and replace my cluster within minutes. With regards to delivery and shipping, I ordered the cluster and received it within a few days and shipped back my broken cluster the following business day. The entire process was seamless.”

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Posted 5 years ago

“They were very courteous and helpful I received the product probably and they notified me when they got the product back as a core I recommend to anybody who needs a new cluster thanks”

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Posted 5 years ago

“I honestly didn't have much faith that they were going to be able to fix the cluster from my 2004 Trailblazer. It was failing on many levels. Guages, lights, intermittent power failures. They fixed it in one day and so far has been working perfectly.”

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Posted 5 years ago

ISS Automotive Solutions is rated 4.8 based on 3,653 reviews