ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,653 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was happy to find this instrument pane in stock and ready to be programmed and shipped. If not for a delay on UPS side, it would have been received in three days. I watched the video of how to remove and replace this instrument panel before I started. The procedure was straight forward and easy to follow. It only took me about 40 minutes to remove and install the panel. I did apply power before I installed the trim to insure everything worked. I test drove drove the vehicle and all gages appeared to function properly. After verification, I installed the trim and was ready go. After driving the car for a few days, I did notice that the fuel gage is a bit off. It shows more fuel than it should. I have to drive more, use more gas, then fill up to see how much it is off. Other than that, it works great. Just as good as new and much less expensive than any dealership would charge to replace it. Very happy with ISS.”

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Posted 5 years ago

“Great product”

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Posted 5 years ago

“Excellent turnaround. Very pleased.”

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Posted 5 years ago

“Product was plug and play, worked perfectly! The bezel cover had a blue tint and was dirty and slightly scratched. Guages weren't zeroed out. I reused my old bezel and zeroed out the guages. Attached blue bezel to my guages and sent back to you. No paperwork in box and no return shipping label. Just letting you all know! I'm very happy with the end result! Thank You!”

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Posted 5 years ago

“Not only am I extremely satisfied with your products but your customer service is amazing. Sara resolved a small issue I had in a expedited manner. What a pleasure doing business with you guys. I will be a repeat customer for sure.”

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Posted 5 years ago

“I feel the product was well worth it. Only suggestion us 50 plus older guys would suggest a panel suggestion A possible upgrade from led lighting.providing a brighter panel would be a great idea But I did research with the problems associated with that type of cluster panel with heat from led and bulb longevity etc. I led bulbs. I would recommend to any one given my experience with Iss. I had no problems with product the warranty is, a bonus keep up the quality work”

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Posted 5 years ago

“I got the blue! Works great and looks spectacular. Arrived quickly - plug and play! Awesome!”

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Posted 5 years ago

“Ordered a new dash for my 05 Chevy Avalanche as my gas and RPM gages had stopped working. The install took a total of 10min. Very simple to install, only 1 plug and it looks better than new.”

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Posted 5 years ago

“My new dash cluster with led lights looks great.”

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Posted 5 years ago

Hi Timothy, Sorry you are having this issue. I notified our support team. Have you tried to reach out to us in order to get this resolved? Its better to connect with us directly so that we can help you. We will reach out to get this worked out with you.

Posted 5 years ago

“BOTH PICES I GOT WOOK GREAT. I HAD A SMALL PROBLEM WITH THE DASH BUT THEY TOOK CARE OF ASAP. GREAT STUFF I LOVE IT...”

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Posted 5 years ago

“Had an instrument cluster repaired by ISS. They do excellent work and the same day turnaround is amazing. I had the cluster back the day after the repair. If you have any issues with your order, they will absolutely take care of you. The customer service is outstanding. 5 stars!”

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Posted 5 years ago

“The best service I’ve seen. They do exactly what they say they will, the parts are exactly what they say they are, these guys don’t mess around !”

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Posted 5 years ago

“I have had several hot rods over the years and have had both good and bad times with dealers, who have promised the world and delivered far less. Your company and your work far exceeded your promise and my expectations, great work, fast service, excellent care and great fair pricing. Thanks for it all, I would highly recommend to anyone.”

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Posted 5 years ago

“THOSE GUYS ARE PROFFESIONALS! I WOULDN'T HESITATE TO USE THEIR SERVICE AGAIN!”

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Posted 5 years ago

“My order was correct super fast shipping and the Cue system worked perfectly. Nice to see there are still companies that still care and deliver awesome service! Will be using ISS again with future projects👍🏻”

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Posted 5 years ago

“Very Good place to order a cluster”

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Posted 5 years ago

“Bought an instrument cluster from ISS & got great service plus a great price! Will definately buy from them again.”

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Posted 5 years ago

“great service and delivery”

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Posted 5 years ago

“Good price, exact fit”

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Posted 5 years ago

“Love my new dash. I upgraded to the blue LED lights and it looks great. ISS made the entire transaction easy.”

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Posted 5 years ago

ISS Automotive Solutions is rated 4.8 based on 3,653 reviews