ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,654 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,654 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“Very fast turn around on an excellent quality item!!!! I will share this experience with everyone!!!”

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Posted 5 years ago

“Part received and worked as advertised would definitely recommend......”

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Posted 5 years ago

“No problem no worry easy-to-use Job well done”

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Posted 5 years ago

“So easy followed instructions on web site. Vin # mileage. Install was plug and play. Thank you”

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Posted 5 years ago

“Very satisfied with my cluster. Great work and fast service.”

ISS Automotive Solutions 5 star review on 18th July 2020

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Posted 5 years ago

“ISS Automotive Solutions is absolutely incredible. My CUE became frozen and unresponsive. I contacted ISS Automotive Solutions and they shipped a brand new replacement overnight and I received it the next day. Absolutely awesome service.”

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Posted 5 years ago

“I broke my aux cord stereo input in my 2011 GMC Acadia SLT and I was stuck with having to use a FM bluetooth transmitter to be able to listen to the music I love from my phone. This bluetooth adapter was relatively easy to install and has improved my music situation dramatic. No more static from the radio and the FM bluetooth transmitter and I also get the full volume of my vehicle's stereo. Well worth the investment. The only thing I would do to improve the adapter is to add voice capabilities to the adapter so you can also make calls. Also the location of where ISS Auto says the XM tuner is located in the GMC Acadia is incorrect. It is not behind the glove box. It is in the rear driver side panel behind the factory car jack that comes with the vehicles. Anyways.... Enjoy!!!”

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Posted 5 years ago

“I requested an instrument cluster for a Chevrolet Cavalier. It came and matched the one in the car exactly and was in great condition (refurbished). Installation was relatively easy once the dash and front cover were removed. Worked well and looking for warranty information once they receive my old core. Thank you.”

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Posted 5 years ago

“I couldn't have a better experience. They were pretty on point with the description, handling and shipping of my part. I will definitely do business with again if they have what i need.”

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Posted 5 years ago

“Product was packaged properly and has looked and worked like the brand new version. I personally had a mechanic install it and it took him less than 1 hour and cost me $100.00 bucks for installation. Well worth my time and investment to purchase from you. Thank you. The only change I would do in the future is have it delivered quicker. UPS ground took 1 week to arrive from the day that I ordered it”

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Posted 5 years ago

“Very easy to install.. one issue seems as though the signal goes in and out so the music does too? Not sure if their is something else I should do?”

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Posted 5 years ago

Hi Ede, I see you left a review, but not sure if you have tried contacting us to correct this issue. I will have someone email you about your order. Please fee free to email us at support@issautomotive.com to fix this. Making sure all is working well is our priority.

Posted 5 years ago

“Dash works great.All guages accurate. Got it quick. I was lax in sending core back. We will see how that goes. Thanks so much!”

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Posted 5 years ago

“Received cluster and was very happy that it fixed the problem and it was also plug and play”

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Posted 5 years ago

“The cluster arrived quickly and was easy to install with return box for core with return label! Awesome and colored light option was a plus! I would definitely recommend this company. Thank you!”

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Posted 5 years ago

“Thank you for great service. The cluster is like brand new and works great! Everything else was good. We shipped the one we had removed back to you. Thank you, Barbara”

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Posted 5 years ago

Hi Barbara, I am sorry for this, I am having someone reach out to you. The blue tint is likely a protective film that needs to be removed. We will make sure that we get all this corrected for you. Keep an eye out for us to contact you. Also, feel free to email us at support@issautomotive.com to get this resolved or have any other problems. Our team is here to support you.

Posted 5 years ago

“My new instrument panel arrived on time and worked perfectly!”

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Posted 5 years ago

“bought online and recived in 2 days plug and play 5 star company...”

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Posted 5 years ago

“Great product, even better service. Totally committed to customer service. This company is a shining star.”

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Posted 5 years ago

“To this point, the process has been flawless. Shipping was timely and the packaging was more than adequate. I had the unit installed today and didn't even have to pair my phone or re-enter radio stations. When you provide the VIN number, nothing else is required after installation. It's only been installed a few hours so time will tell with respect to quality and reliability. Although with the lifetime warranty, I'm sure it will work as well as it's working now for a long time.”

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Posted 5 years ago

“Your service was great. It worked like a charm :) Thank you so much!”

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Posted 5 years ago

ISS Automotive Solutions is rated 4.8 based on 3,654 reviews