ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,653 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ordered product was received well packaged and with all the needed information to return my used unit. The process was seamless and effortless. The product order worked properly in the vehicle. The order process and detail made for a perfect installation. Great job!”

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Posted 5 years ago

“I had a great experience. I received the product in a timely manner and I was well packaged. I would refer this company.”

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Posted 5 years ago

“Excellent product with excellent service thank you 👍”

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Posted 5 years ago

“I followed a friend recommendation for replacing my gauge cluster.I went with I SS automotive solutions and I’m sure glad I did! Business may be easy! Excellent product, customer service and shipping. No hassles.”

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Posted 5 years ago

“Very quick and good product”

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Posted 5 years ago

“very good replacement !!”

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Posted 5 years ago

“Product met expectations and arrived ahead of schedule. I would order from them again”

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Posted 5 years ago

“Excellent service, Communications skills are excellent. They listen to the question and inquiries about their services. Then give very informed answers back .I recommend them highly to anyone seeking good quality service”

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Posted 5 years ago

“Fast prompt shipping and ease of returning core. Product was exactly what I needed and just as web site stated it was.”

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Posted 5 years ago

“I bought a cluster for my GMC Sierra and everything worked very well and the delivery service was also excellent. Thanks ISS”

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Posted 5 years ago

“Was the best replacement and proses in the business. Highly recommend them !!!!!”

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Posted 5 years ago

“Very easy purchase”

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Posted 5 years ago

“Very satisfied with my purchase. I would purchase products in the future.”

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Posted 5 years ago

“Exact product. Shipped fast. Working like a charm. Easy return setup for core. Easy, smooth transaction.”

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Posted 5 years ago

“Excellent customer service! Great product and warranty! Fast shipping”

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Posted 5 years ago

“I recently purchased a new headset for my 09 Chevy traverse. It arrived on time and installation was a breeze. After returning the original I realized I forgot to put the paperwork in the box. I emailed customer service and they replied very quickly. I was told just to take a picture of the paperwork and email it to them, which made it easy to correct my mistake. I am impressed with the quality of there product and their customer service.”

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Posted 5 years ago

“Fast shipping, product was what I expected. I like the lifetime warranty that you get once you return the old unit!”

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Posted 5 years ago

“Great product fast shipping . I just wished i would of optioned for the trans temp gauge . Would recomend them for sure”

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Posted 5 years ago

“Excellent service, quick delivery and very well packaged. Would definatley do business with again.”

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Posted 5 years ago

“03 GMC instrument cluster. Great price, great product. Fast shipping and easy return for lifetime warranty. No core with return incentive the lifetime warranty is the best business decision I have seen as well as creates loyal customers who will recommend you for your products from a consumer point of view.”

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Posted 5 years ago

ISS Automotive Solutions is rated 4.8 based on 3,653 reviews