ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,653 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far so good. Infotainment center seems to be functioning well. Excellent service, packaging and timely shipping. Paid $100 for installation. Saved about a thousand dollars over the dealer’s quote for a new one.”

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Posted 5 years ago

“Part was exactly as ordered and works perfect”

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Posted 5 years ago

“I ordered a Cadillac Cue System from you and received it on 11-2-20, the system was installed today 11-10-20. This system is working properly, I'm impressed and happy with this purchase.”

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Posted 5 years ago

“They support there refurbished equipment and handle and issues quickly.”

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Posted 5 years ago

“Very helpful.”

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Posted 5 years ago

“Ordered part ,delivered as promised. Rebuilt cluster works great, easy return of old cluster.”

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Posted 5 years ago

“Looked like a new unit, installed easily and everything worked as described. No need to reset my sirius xm or my saved radio stations. Btw it was much cheaper than the $1700 quote from my local GM dealer, saved me $1200. It was literally plug and play, thanks!”

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Posted 5 years ago

“Excellent product! Plug & Play 30 minutes to install”

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Posted 5 years ago

“Great company to order you carpart needs.”

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Posted 5 years ago

“Why did I put up for years with an instrument cluster that had gauges that went wild with bad stepper motors. The new cluster functions perfectly and I love the Blue LED backlighting I picked.”

ISS Automotive Solutions 5 star review on 9th November 2020

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Posted 5 years ago

That blue looks great!!

Posted 5 years ago

“Good service was the exact part I needed easy ordering process”

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Posted 5 years ago

“Perfect and seamless service across the board! Website, communication and delivery rocked it!!! Highly recommended!”

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Posted 5 years ago

“Great company Great products Very professional and time oriented. Would definitely recommend them”

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Posted 5 years ago

“Fast delivery refurbished radio, works like new,,, very very pleased”

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Posted 5 years ago

“Hello So I've been asked to write a review to help improve ISS services. But I can't think of any constructive criticism. My experience with your business has been nothing less than Excellent. I truly appreciate all the help,service and advice that I have received. Thank You Very Much ISS 👍”

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Posted 5 years ago

“Awesome company definitely will buy from them again”

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Posted 5 years ago

“So happy I'm find them an internet great price and service”

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Posted 5 years ago

“very quick service, cluster now works great”

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Posted 5 years ago

“My name is Harvey Bowden I have a 2014 ats and my cue system went bad I ordered from this company and it was fantastic. Got the item within a week at my step. Good device and the Asian woman that works in customer service is so nice”

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Posted 5 years ago

“I spoke with a representative from the company about our vehicles DVD player that needed replacement. Our VIN number was used to get the exact match for our vehicle. Ordering was simple and it was easy to replace. The core was easy to return being put right back into the original packaging. We saved over $400 using the replacement. We have used the DVD player many times since and it works excellent. You couldn't ask for an easier process.”

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Posted 5 years ago

ISS Automotive Solutions is rated 4.8 based on 3,653 reviews