ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,644 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,644 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“you guys are awesome thank you very much for helping me in the parts work just perfectly fine”

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Posted 1 year ago

“Great service!, My Chevy speedometer was not working correctly I consulted with my mechanic but the cost was too much I removed it and installed it myself and upgraded to LED light, very satisfied with the results.”

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Posted 1 year ago

“Easy process and my problem solved. I would definitely use them again if needed.”

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Posted 1 year ago

“Good service instrument cluster is working great thank you ISS”

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Posted 1 year ago

“I ordered and received a rebuilt infotainment module for my Cadillac. Once I bought my own pry tool, it was very simple to replace this unit. ISS was recommended by my Dad who was familiar with their parts. I am very pleased at the outcome and quality of the part. I just had to plug and go! Thank you also for the warranty.”

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Posted 1 year ago

“I recently replaced my 2005 Hummer H2 cluster with a rebuilt cluster and LED lighting. Almost all of the lights were not working in my old cluster and one of the gauges wasn't working properly either. ISS was great with their communication and did an outstanding job. I would highly recommend them to anyone. What a difference being able to see my dash at night.”

ISS Automotive Solutions 5 star review on 20th January 2024

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Posted 1 year ago

“Excellent service and understanding of my requirements. Great product delivered quickly. Unfortunately it didn’t solve my problem, but ISS made return of product very easy and they were more than understanding. Will always recommend ISS to friends.”

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Posted 1 year ago

“My old cluster was having a lot issues and got it fixed a couple times and after it broke down I was like it’s time for a new one thanks. Matt”

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Posted 1 year ago

“https://youtu.be/-aPbeihXR-g?si=H04I-bGefeiPcQbt This is our second purchase from ISS . The price, product, shipping and quality were all perfect. We highly recommend ISS Automotive Solutions. Thanks from Kelli’s Lawn Service.”

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Posted 1 year ago

“Quick service and performance as decri ed”

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Posted 1 year ago

“Great service and product! Almost feels like a new truck with all the gauges working again.”

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Posted 1 year ago

“Ordered a control head for my 2015 Cadillac SRX. Customer service was excellent and helpful making sure I ordered correct part. Received part in a very timely manner. More companies could learn from ISS.”

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Posted 1 year ago

“Good website. Great Customer service. Only fly in the ointment is the tow mode indicator light does not work.”

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Posted 1 year ago

“The new unit worked great”

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Posted 1 year ago

“Perfect fit and great shipping time”

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Posted 1 year ago

“I want to "Thank" everybody at ISS for the exceptional service and quality of product ordered. From the extremely friendly and knowledgeable lady who answered the phone and walked me thru the order to the fast delivery and quality of the product and the packaging and instructions making everthing so easy and rewarding when you're done. It is so nice to have all the gauges working at one time which usually doesn't happen on this model of pickup. The blue LED lights are nice too. Keep up the good work. Thanks, Alan Gradwahl”

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Posted 1 year ago

“When the CUE system went out in my car I thought I had no choice but a big bill at the dealership. I was able to purchase a replacement and my husband was able to install it with minimal difficulty. So happy I found ISS Automotive Solutions! It works great and saved me a ton of money!!”

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Posted 1 year ago

“Everything works fine!”

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Posted 2 years ago

“I purchased a 2005 Silverado 4X4 2500 HD a few years ago. I knew it needed mechanical and electrical attention and was very excited to learn that ISS was just a 30 minute drive away. I ordered the cluster, drove to the location in Bonney Lake, saw the facility and knew that the cluster would be correct and right. What I didn't know was that a really great warranty came with it. The new cluster works as it should from the factory, thanks to the technicians. I'm very pleased that my little project was met with great results. Thanks ISS.”

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Posted 2 years ago

“Great company, the customer service lady's I talked with were extremely knowledgeable. The shipping was amazingly fast and the core was easy to return. Thanks”

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Posted 2 years ago

ISS Automotive Solutions is rated 4.8 based on 3,644 reviews