ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,644 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,644 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Instrument panel for my 2004 Silverado arrived quickly and safely.It fixed the issue I was having with high beam indicator staying on all the time. Pricing on the panel was very reasonable compared to having it done in Hampton Roads , Va. Having life time warranty is a major plus.Thanks to ISS for this product.”

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Posted 2 years ago

“Fast turnaround! I’m satisfied”

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Posted 2 years ago

“Just installed my unit Yesterday. Works great all the gauges are accurate. I can finally see all my instruments again. Lights up perfectly at nite. Great product ISS Automotive.”

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Posted 2 years ago

“We have used ISS on 3 different occasions for 2 different vehicles. ISS has provided their technical service properly, in the time frame promised and at the price promised.”

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Posted 2 years ago

“Ordered "new" instrument cluster for my wifes 20 yr old Buick Park Ave which was having lighting issues. Service & shipping was quick . So far we are very pleased with ISS Automotive and highly recommend them.”

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Posted 2 years ago

“This is a good investment that saved me over 100 an it works good thanks ISS Automotive im am very happy with your service”

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Posted 2 years ago

“New cluster arrived as advertised and worked perfectly. I am very satisfied with my puchase.”

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Posted 2 years ago

“There's no other way to say it than , NO ISSUES AT ALL!”

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Posted 2 years ago

“The part arrived sooner than expected and was a perfect fit.”

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Posted 2 years ago

“bluetooth adapter is the easiest install and well worth it”

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Posted 2 years ago

“Worked and looks great! Arrived quickly with easy return shipping instructions for core. Only complaint is that the white LED bulbs have a blueish color. Other than that, perfect.”

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Posted 2 years ago

“Really easy experience all around. Received exact replacement instrument cluster. I upgraded to the blue backlighting- pretty cool.”

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Posted 2 years ago

“The rebuilt instrument cluster for my Chevy Silverado arrived quickly and was very easy to install. Retuning the core was simple with pre paid shipping and a box all ready to go. Even has a lifetime warranty!! Doesn't get better than that. Thanks ISS.”

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Posted 2 years ago

“The most efficient auto parts site I have ever dealt with. Kim responded to my questions the same day! I received everything I had ordered within 3 days. I’m loving my new instrument cluster. Thanks ISS!”

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Posted 2 years ago

“Found ISS, on line ,, made a phone call very helpful,, new dash cluster within a week,,, wonderful service !!!!!!”

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Posted 2 years ago

“Was able to order with ease and they were very helpful with any problems we had. Received my purchase in a timeline matter. I’m very pleased”

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Posted 2 years ago

“I needed a replacement cluster for my 2005 Chevy Silverado. I didn’t know much about ISS so i called them and talked to one of their employees l. I was really impressed with what they told me, ISS was a major instrument repair facility for GM and that all their work is done my american workers. That sold me! I received my cluster in only about 2 days, easy instructions on how to ship back core cluster prepaid shipping. Very happy with my overhauled cluster, I also upgraded and ordered my cloister with a trans temperature gauge, which is plug and play. Very happy with my purchase from ISS and I feel good that i’m supporting an american company that uses american workers!”

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Posted 2 years ago

“Employees were friendly and helpful. The turn-around time on the rebuilt instrument cluster was fast. The instrument cluster seems to be working like it is supposed to.”

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Posted 2 years ago

“Excellent Job!!”

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Posted 2 years ago

“Parts were like neq and worked perfectly. Replacement warranty is important as the computer has gone out 3 times in 6 years- Cadillac has issues! Return was easy/ easy! Thanks.”

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Posted 2 years ago

ISS Automotive Solutions is rated 4.8 based on 3,644 reviews