ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,644 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,644 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dear ISS Automotive Solutions, I recently contacted you when my cluster panel for my 2004 Chevy Silverado went out. I went to your website and ordered one. It arrived promptly and I installed it in less than thirty minutes. You pre programmed my mileage and everything worked perfectly. The mailing back of the my old cluster panel was made easy with box and return label provided by you. Over all my experience with ISS Automotive Solutions was a very pleasant and very professionally done. I look forward to doing business with you in the future and recommend you to anyone with this problem! P.S. I like the blue led back lit cluster panel very much. I appreciate you and your staff’s help in this matter. Sincerely, Orbie”

ISS Automotive Solutions 5 star review on 29th December 2023

Helpful Report

Posted 2 years ago

“I received my instrument cluster pretty quickly and it was installed and works perfectly! I will definitely use you again if needed.”

Helpful Report

Posted 2 years ago

“I really can’t write a short review because this was one of the best purchasing online, their shipping time & returning of the core/old part, I have made as an independent car guy in the last decade. I had worked for auto dealers for 30 years and I always felt that you should go directly to the parts department for each & everything. I have learned over the last decade of being an independent, that finding a good aftermarket source is huge & these are your guys & gals… My dash cluster, was simple to replace following their directions along with re-boxing everything up for the return & getting my warranty going on my replacement part fast & easy. Thank You again, John Duke”

Helpful Report

Posted 2 years ago

“Very satisfied with this product and service”

Helpful Report

Posted 2 years ago

“Replacement Queue arrived on time & once I found the YouTube video (from another site) of the exact make & year of our car, installation went well. Queue in good working order. Returned old one as requested. Would recommend this company.”

Helpful Report

Posted 2 years ago

“Sorry, I cannot come up with any complaints. Old school service.”

Helpful Report

Posted 2 years ago

“Did an awesome job on my dash cluster, very impressed and would use again, top notch work and turn around.”

Helpful Report

Posted 2 years ago

“I needed to have my instrument cluster repaired and ISS took care of it quickly. I sent it right before Thanksgiving and got it back the day after. I did not expect the turnaround to be that quick. And the cluster now works great.”

Helpful Report

Posted 2 years ago

“Cluster arrived quickly and ready to go out of the box. Install was easy. Gauge accuracy was different than my original unit and the faulty warning lights I thought I had on the old one weren’t resolved with the new one. Still very pleased with the replacement and would recommend to others.”

Helpful Report

Posted 2 years ago

“I have had an awesome experience with ISS Automotive Solutions. They answered all my concerns.”

Helpful Report

Posted 2 years ago

“Fast service and they programmed my Cue specific to my 2013 Cadillac ats! All I had to do was plug and play, 30 mins. start to finish!”

ISS Automotive Solutions 5 star review on 23rd December 2023

Helpful Report

Posted 2 years ago

“Cost was very reasonable. Shipping was easy and dash works perfectly. This is my go to dash repair specialist.”

Helpful Report

Posted 2 years ago

“Amazing customer service fast shipping A+ seller will buy again!”

Helpful Report

Posted 2 years ago

“Like brand new. 👍👍👍”

Helpful Report

Posted 2 years ago

“Great company to work with. Everything I received was prompt as promised and exactly what I needed .”

Helpful Report

Posted 2 years ago

“I had instrument cluster’s that did not work on my 2004 Ford F-150 and my 2005 Chevy Silverado after a few days wait I receive my parts and now all my instrument cluster’s work perfectly.”

Helpful Report

Posted 2 years ago

“Great Service, the remanufactured unit looked brand new. Shipped the old unit back and just received an email they had received it and started my warranty.”

Helpful Report

Posted 2 years ago

“I was skeptical about them at first because I wasn't having any luck at all locating an instrument cluster for my truck and i had been let down numerous times from other competitors saying they could get it then not coming through so I wasn't holding my breath but I'm here to tell you that ISS came through in a big way they had what I needed, the price was just what it needed to be, the time it took was very fast and it was over all the best shopping experience I've had as far as online car parts go. I will be using ISS for many years to come and highly recommend them to everyone else thank you guys very much.”

Helpful Report

Posted 2 years ago

“Excellent service and equipment. A local mechanic quoted me to buy my own part ($250), install it ($240) and program the VIN and odometer ($270). I bought the part for $260 with programming and installed it myself in about an hour. Great experience.”

Helpful Report

Posted 2 years ago

“Thank you Very much :), Nice to have a working speedometer again. The Volt meter was broke for about last 3 years. I maintain my vehicles myself and then run them very long time. This 05 Silverado lives on. Very fast and responsive service. Thank you, Harry”

ISS Automotive Solutions 5 star review on 16th December 2023

Helpful Report

Posted 2 years ago

ISS Automotive Solutions is rated 4.8 based on 3,644 reviews