ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,644 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,644 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently got a gauge set for my Chevrolet Avalanche with upgrade transmission cooler qnd LED lights. While there was an issue with the programming, ISS was quick to own the problem and send out a new set before my original was even returned. Great products and great customer support.”

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Posted 2 years ago

“5 Star. Everything was perfect. Highly recommend!”

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Posted 2 years ago

“Thanks for your fast service on cluster panel very satisfied with my purchase thanks”

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Posted 2 years ago

“Although the unit supplied was expensive, the CUE replacement worked just as well as a new one.”

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Posted 2 years ago

“Working perfect, would recommend to anyone. Thank You”

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Posted 2 years ago

“Great part great service will definitely do business again”

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Posted 2 years ago

“ISS has a great business model. Their product was a perfect fit and was operationally sound. I received my product within a day or two after order. Their self-help videos were very helpful. They also made it easy to ship my core, by providing a pre-printed shipping label. Overall experience was outstanding.”

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Posted 2 years ago

“ISS Automotive does great work,fixed my dash cluster perfectly, no more problems with my cluster since they served it....A+”

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Posted 2 years ago

“Great upgrade, Got a custom & love the bright lighting”

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Posted 2 years ago

“Very easy company to work with fast turnaround service”

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Posted 2 years ago

“Great Customer Service, excellent product. I'm ordering another cluster today for another vehicle!”

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Posted 2 years ago

“Working perfectly”

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Posted 2 years ago

“Recieved order promptly and was as described.all quality work here and priced very reasonable. This company delivers what they promise. I will definitely use iss again if needed.thank you iss..”

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Posted 2 years ago

“I ordered a replacement Cadillac CUE from ISS. The pricing was the best found anywhere. The new piece arrived within four days, using the video found on the ISS site, I was able to replace the unit. Using the SASE UPS label, I returned the old unit in the original box. ISS validated receipt of the old unit and that the limited warranty for the new part was active. I would highly recommend ISS.”

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Posted 2 years ago

“Great service and would highly recommend”

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Posted 2 years ago

“The new radio screen was delivered quickly and programmed correctly. Thank you for getting it out so quickly as was unable to use it to program the heat or air conditioning, which is essential in Texas. Thank you again for great service.”

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Posted 2 years ago

“I have been very pleased with the service from your company. Fast service a great product! My 2003 Silverado Loves it's new digital cluster. And I am very Thankful for all your help!”

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Posted 2 years ago

“Very easy mailed instrument cluster .Got back in few days works great .Thanks for doing a great job.”

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Posted 2 years ago

“Service is second to none!!! Quality of product??? This is my 3rd hvac for my truck in two years. Yes it was still under warranty but….. fingers crossed the third one will last. Again!!!!! Customer service is top notch!!! Keep up the great work.”

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Posted 2 years ago

“I live in Michigan and I ordered a new instrument cluster for a 2003 Silverado on Monday, and got it on Thursday. Switched them out in minutes, put the original in the same packaging and put the supplied return label on the box. Shazam! Done! The fastest and simplest repair I've ever done. I highly recommend ISS and will definitely use them again if the need arises.”

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Posted 2 years ago

ISS Automotive Solutions is rated 4.8 based on 3,644 reviews