ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,653 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“I wish every E commerce company looked at your business model. I have NEVER been so satified and impressed with the service and ease of doing business as with you. The return process is the best, bar none, simple even a cave man (or woman) could do it! Buy the 4 piece tool pack, made the job effortless. Start to finish, 3 hours including swapping over the wireless charger.”

ISS Automotive Solutions 5 star review on 22nd August 2021

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Posted 4 years ago

“Excellent service. They really care about the customer. They even reached out to see how things were going with the purchase. Even sent me a second odometer because the first didn't work right. And they paid for core exchange freight. Would buy again and recommend. Thank you.”

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Posted 4 years ago

“Excellent service and fast turn around”

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Posted 4 years ago

“The work done on the repair was excellent and the turn around time as expected. Fully recommended. Just wished the communication was a bit better”

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Posted 4 years ago

“Instruments Cluster Worked as expected and fix the erratic fuel gauge concern”

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Posted 4 years ago

“Excellent service and price.”

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Posted 4 years ago

“Great Service. Had parts when no one else did.”

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Posted 4 years ago

“Had exactly what I needed. Polite and courteous staff! Will order again as needed.”

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Posted 4 years ago

“Great service, prompt deliver, would highly recommend.”

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Posted 4 years ago

“Instrument panel works great. Getting it was easy and and received it on time.”

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Posted 4 years ago

“Outstanding service, quick shipping. Has issue with first one and the warranty was handled quickly to get new replacement. Second one was perfect.”

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Posted 4 years ago

“Second cluster I bought from them first one was perfect and worked perfect the second one for my personal truck the odometer was all messed up and couldn’t even read the mileage as it looked like there was numbers over numbers.”

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Posted 4 years ago

Hi Joseph, have you reached out to our customer service to discuss? Please contact us at Support@issautomotive.com so that we can help you. Things can happen during shipping that is out of our control. Please reach out to us.

Posted 4 years ago

“The part I ordered for my vehicle was a great price, ordering and delivery was fast and easy. Was delivered when promised and was pleased with the careful packaging. Will definitely be a repeat customer.”

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Posted 4 years ago

“Knowledgeable personable and received part quickly.”

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Posted 4 years ago

“Fast delivery. Got my replacement cluster with no issues. Plug and play like advertised. I would definitely go to ISS again”

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Posted 4 years ago

“Ordered a new gage cluster and arrived in a timely matter at a great price. Thank you will order from again in future”

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Posted 4 years ago

“Excellent quality”

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Posted 4 years ago

“Gage cluster arrived on time and was pretty easy to install. Return of the old cluster was also easy. Only issue is that the light for my temp gage is very weak since I installed it. I assume it's covered under warranty but I've yet to contact them. My oil pressure gage and gas gage work now.”

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Posted 4 years ago

“After my order was sent I got the part within a week. And it worked perfectly. No complaints at all”

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Posted 4 years ago

“ISS is a great option for automotive clusters and other instruments. My experience with ISS: I purchased a cluster for a 97 Chevy Astrovan. This is not a easy cluster to obtain. I sent in a cluster to ISS to try for the lifetime warranty. This was my original cluster that came with the truck which I bought brand new. I came to find out that my cluster probably did not have any problems because all the clusters I received from ISS had the same issue, the speedometer and odometer did not work. The first cluster that I received from ISS had a bad Oil Pressure Gage. It did not register the correct oil pressure. I reported this to ISS and ISS sent me a replacement cluster. The second cluster I received from ISS had a Fuel Gage in which the indicator needle was going backwards showing negative fuel, less then 0 gals and did not come up from less then 0 gals. I reported this to ISS and ISS sent me a replacement. The third cluster I received from ISS finally had all gages operating properly. Unfortunately the bulb lighting up the Temp Gage is out or so dim that it appears out but I have taken the truck apart and put it back together so many times that I am going to give up for now. I do not have the ability to check clusters for quality so I have to first install the cluster to see how it works. I decided not to go for the lifetime warranty. I wish I had my original cluster back but ISS sold it so fast that I did not have the opportunity to get it back. I am glad that ISS exist as a cluster provider since there are very few cluster providers.”

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Posted 4 years ago

ISS Automotive Solutions is rated 4.8 based on 3,653 reviews